Craft Lead

**Job Description**:
The Craft Lead’s responsibilities can be summarized by the onboarding and continuous development of craft experts, the development and implementation of strategic initiatives driving the growth of the craft, our team and service, leading to accurate, relevant, and actionable player insights to productions.

**About the Lab**

At Ubisoft Montreal’s User Research Lab, we contribute to creating the best gaming experiences by putting players - their behaviours, motivations, and more - at the centre of the design process.

Working hand in hand with production teams, we deliver in-depth player insights to guide decision-making, combining state-of-the-art qualitative and quantitative analysis through a variety of methodologies and data sources to do so.

**What you'll do**
- Explore opportunities to design state-of-the-art **methods**,** tools **& **processes** to increase the impact and depth of our Player Experience insights.
- Identify, adapt and change-manage improvements & **innovations** to practice.
- Oversee performance and continual **professional growth** of over 10 User Research experts.
- Collaboratively drive the **recruitment **and onboarding of new User Researchers.
- Deliver **learning** and development on topics of craft.
- Arrange internal project retrospectives to ensure systematic reflection and adoption of **new practices**.
- Involvement in projects of all shapes and sizes as a **specialization mentor** to the project team.
- Establishing and maintaining **efficient communications** with various stakeholders involved in the department’s activities.
- Foster **collaboration** by working closely with other craft leadership colleagues and other team members.

**Qualifications**:
**What you bring**
- Significant hands-on experience of leading multi-expertise projects, ideally in game development
- Advanced knowledge of applied research methods and best practices - behavioural and attitudinal, quantitative and qualitative
- Experience conducting research embedded on a production or product team
- Demonstrable experience supporting the growth of others, e.g. through coaching, mentorship, and/or formal training
- Passion and knowledge of video games, user experience, and game development
- Strong communication skills and an empathetic leadership;
- A PhD or Masters in User Experience, User Research, Cognitive & Social Sciences, HCI or any other relevant field is an asset

**What to send our way**
- Your CV highlighting your education, experience, and skills

Additional Information
**About us**

Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come.

Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves.

When you join Ubi MTL, you’ll discover a workplace that sparks inspiration and connection. We offer a collaborative space that provides career advancement, a host of learning opportunities, and meaningful benefits centred on well-being.

If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

**At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.