Junior Facilities Coordinator

1 week ago

Markham, Canada Pathway Communications Full time

Pathway has been a pioneer in the IT Services business, since starting out as one of the first ISPs in Canada in the 1990s. We are now a leading Canadian technology management firm with truly global reach. Our clients rely on us as their single source for high quality IT solutions - from managed services and hybrid cloud services to service desks, telephony and security services. We were the first company in Canada to construct a Tier III certified data center and have a complete set of certifications including SOC 2 Type II, PCI, ISO 9001-2008 and ISO 27001. Pathway employs over 150 trained and qualified staff across three continents and continues to grow rapidly.

**Responsibilities**:

- Responsible for all aspects of facility maintenance, security of building infrastructure assets and project implementation
- Responsible for facility operational activities, equipment monitoring and vendor oversight as needed
- Ensure scheduled maintenance for UPS, Generators, Fire Systems, HVAC, Plumbing, irrigation, elevators, Camera system, Alarm system, Power Systems, Landscaping, cleaning
- Coordinate, deal and document any general building maintenance related issues like water leakage issues etc.
- Oversee and ensure documentation of scheduled and breakdown maintenance of cooling, power issues, plumbing, fire systems, landscaping and access card
- Ensure that the building meets health and safety requirements and that facilities comply with legislation
- Direct, coordinate and plan essential services such as reception, security, maintenance, mail, archiving
- Independently review, maintain and update operational and emergency response processes and documentation in collaboration with HR and Quality
- Plan and train staff to respond appropriately to emergencies or urgent issues as they arise and dealing with the consequences in collaboration with HR and Quality
- Responsible for monitoring the data center environment.
- Provide customer consult in regard to power and air handling requirements for the data center and coordinate new installations.
- Update and maintain asset inventory records within the company provided database including asset tagging for incoming equipment.
- Perform Data Center security monitoring and ensure customers are following appropriate rules and regulations.
- Respond to and escalate equipment alarms and undertake quick and effective troubleshooting to diagnose mechanical and/or electrical system failures and working with contractors to quickly resolve or mitigate interruption in services

**Education and Skills required**
- Preferred Bachelor's Degree from college or university in IT
- Preferred 3+ years of experience in Facilities and IT Datacenter monitoring
- Basic knowledge of power systems (UPS', RPPs, PDUs) cooling systems (HVACs, air flow dynamics)
- Working knowledge of UPS systems, generator systems and associated switch gear
- Working knowledge of sprinkler systems/fire alarms systems testing, building management systems.
- Working knowledge of MS Word, Excel, Power Point.

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