Customer Retention Specialist

2 weeks ago

Vancouver, Canada Nimbyx Full time

**Your Adventure**:

- **Retention Tactician**: Develop and implement strategies to keep our customers coming back for more.
- **Engagement Engineer**: Craft engaging programs and initiatives that boost customer loyalty.
- **Feedback Fanatic**: Gather and analyze customer feedback to improve their experience.
- **Cross-Team Collaborator**: Work with sales and marketing to create a unified approach to customer retention.

**Qualifications**:

- Experience in customer retention, loyalty programs, or related fields.
- Strong interpersonal and communication skills.
- Creative thinker with a passion for customer satisfaction.
- Ability to analyze customer trends and behaviors.

**Salary**: $62,585.53-$70,000.00 per year

**Benefits**:

- Company events
- Dental care
- Paid time off

Schedule:

- 8 hour shift

Application question(s):

- Are you comfortable working in an onsite setting?
- Do you have the visa required to relocate and work in Vancouver?
- Are you based in Vancouver?

Work Location: In person

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