Delivery Specialist

2 weeks ago

Oakville, Canada AWIN - Mercedes Benz Oakville Full time

Our **Mercedes-Benz Oakville **Luxury Dealership is looking for a **Delivery Specialist** to join our amazing team

**Job Purpose**

The Delivery Specialist will be responsible for supporting Sales Consultants through the process of delivering vehicles. The specialist will handle all administrative duties as well as vehicle preparation after a sale is completed. The specialist will also perform the actual delivery.

**Core Accountabilities**
- Coordinate all paperwork with the F&I Managers and Sales Consultants.
- Be the point of contact with the client right until delivery completion.
- Complete insurance confirmations.
- Coordinate trades, licensing and clean ups.
- Perform the delivery with the client.
- Ensure a follow up phone call is completed by the Sales Consultants the day after delivery.
- Park trade in and lease returns in the back parking lot.
- Ensure trade in and lease return keys are tagged and given to the appropriate person.
- Ensure all signatures are obtained and all paperwork is completed upon delivery.
- Pre-check vehicle two hours prior to delivery.
- Communicate with Sales Manager of any discrepancies with the customer and/or vehicle.
- Explain CSI Survey purpose and process to the client.
- Perform introduction to Service and Parts department.
- Perform all administrative duties requested by Management.

**Requirements**:

- High school diploma or equivalent
- Ability to read and comprehend instructions and information
- Valid Ontario G Driver’s Licence
- Clear Driver’s Abstract
- Valid OMVIC registration is an asset
- Strong business acumen
- Professional appearance
- Excellent communication skills: verbal and written
- Excellent customer service skills

**Personal Attributes**
- Passion, motivation, focus and leadership skills
- Results focused approach
- Team player
- Strong communication skills both written and verbal
- Ability to influence, negotiate and mediate effectively
- Strong attention to detail
- Ability to maintain confidentiality and professionalism
- Excellent interpersonal and team building skills
- Strong time management and organizational skills
- Honest, courteous and able to demonstrate strong work ethics
- Driven and ability to work with minimum supervision

APPLY FOR A REWARDING CAREER TODAY

We thank all applicants for their response; however only those considered for an interview will be contacted.

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