Implementation Specialist with Accounting Background

1 week ago

Markham, Canada Premier Financial Construction Software Full time

Applicants _**_ACCOUNTING_** _background required_

**Premier Financial Construction Software **is a leading software development company in the construction and real estate development industries. We deliver highly efficient cloud-based accounting and construction software helping financial executives, owners and project managers to gain financial clarity.

**Why join us?**
- Our company culture fosters innovation, collaboration, and independence
- Opportunities for growth in multiple directions within the company's fast-paced and dynamic environment
- We are growing and actively expanding into new markets, providing exciting opportunities for professional development
- Office is in the Toronto area, with occasional office attendance and flexibility for demand
- Goal-oriented environment with aspirations to 10x the company in 10 years

**Who you are**
- You have a natural ability to build authentic, long-term relationships with clients.
- You have excellent communication skills.
- You are a problem solver by nature, and you think outside the box to get the job done.
- You have a proven record and can identify new opportunities, recognize pain points, and present solutions.
- You have excellent organizational and time management skills.
- You can influence senior business leaders through a consulting approach.
- You are Enthusiastic with an outgoing personality.

**A day in the life might look like**
- Onboard, train and manage new clients joining the Premier team.
- Understand business processes and requirements to assist in becoming an industry expert.
- Conduct business reviews with clients to assure we are meeting/exceeding expectations.
- Provide clients with ongoing training to ensure they have the knowledge needed to navigate the platform effectively.
- Collect feedback to make relevant recommendations for future feature/product developments.
- Assist with advanced feature implementations added to client accounts.
- Assist in writing training guides, videos and help articles to enhance training/support efforts.
- Assist Management team with developing and implementing retention plans and proactively recognize churn risks.

**You may be a fit for this role if you have**
- 2-4 years' experience in an Accountant/Controller Role - CPA preferred or Project Management.
- 2-4 years in a Customer Success or Account Management role.
- Legal rights to work in Canada without sponsorship.
- Bonus: 2-4 years in a Construction and/or Real Estate Development Role.

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