Public Works Supervisor

About Our Organization:
When you join the City of Guelph, you join a team of 2000 full and part-time employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.

As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

Job Summary:
Resumes are being accepted for Public Works Supervisor within the Operations Department. Responsible for maintenance of Guelph’s roads and right of ways, boulevards, drainage/storm sewers, traffic signs and signals and the overall appearance of the Downtown Guelph Business Area. Reporting to the Manager of Public Works, this position will lead a dedicated team of employees, and focus on the delivery of high quality customer service and continuous improvement.

**Your role**:

- Provides first-level supervisory oversight of field operations which includes staff scheduling, recruitment, training, development and performance for full time staff (plus additional seasonal staff during winter control operations)
- Provides visible and positive leadership to staff, while developing and nurturing a work environment that is inclusive, respectful and motivating
- Develops, schedules and coordinates weekly and seasonal work plans
- Ensures materials and equipment are available to execute work plans
- Responsible for roads and right of way infrastructure maintenance which includes the roadway network, boulevards (all curbs and sidewalks), storm water drainage system, non-capital maintenance of city owned parking facilities traffic signs and signals and downtown maintenance
- Monitors, documents and reports on actual attainments versus planned accomplishments and crew performance, ensuring all work is undertaken in a cost-effective and efficient manner, delivered on time, within budget and in compliance with established customer service standards
- Responsible for winter control operations (both roads and sidewalks) including; all personnel related management, seasonal staff recruitment, shift design, route design/modification, salt management plan, equipment management, materials inventory/storage/supply, contracted services, facility supervision, compliance with service level standards, customer service response, and hourly status reporting
- Responsible for quality control and work completion reporting for contractual services and supply
- Monitors and manages AVL (Automatic Vehicle Location) reporting systems for quality control and program completion
- Responsible for specialized fleet of vehicles and equipment related to seasonal operations
- Coordination of operations with other stakeholders i.e. Police, Traffic, Fire, Transit, Waste Collection, By-law Enforcement, Planning, Development, and Engineering Services
- Identifies, resolves and reports on plan/process variances through a continuous improvement approach
- Responds to issues verbally and in writing regarding concerns from members of the general public, other staff, departments, and users of the systems, agencies and ministries
- Develops/implements policies, guidelines and standard operating procedures to ensure all work practices comply with applicable legislation, regulations and City of Guelph’s Health and Safety policies, as well other applicable City policies and procedures
- Ensures compliance with related regulatory requirements including, but not limited to, Road Patrol and M.M.S. (Minimum Maintenance Standard) Regulation 239/02
- Assists the Manager of Public Works with the investigation and resolution of third party claims
- Assists the Manager of Public Works with the development of the annual budget, variance reports and work plans
- Provides input to the establishment and refinement of infrastructure maintenance standards
- Liaises with suppliers, vendors and contracted services according to City’s purchasing by-law
- Assists with the development and award of service and supply tenders
- Performs other related duties as assigned

**Qualifications**:

- Demonstrated leadership skills acquired through experience supervising staff or leading work teams, preferably in a unionized environment
- Considerable knowledge and experience in compliance processes related to the Province of Ontario, Minimum Maintenance Standard, Regulation 239/02
- Considerable knowledge and experience of related legislation including; MOE, MTO, MOECC, OTM Book-7, Occupier’s Liability Act
- Demonstrated work experience in Work Order Systems, GIS Software, and Financi