Coordinator, Meeting Rooms

**About CSI**

The Centre for Social Innovation (CSI) is a nonprofit social enterprise based in Toronto with collaborative workspaces, communities and national acceleration programs. CSI supports over 1,000 nonprofits and social mission organizations tackling a range of social, environmental and economic challenges. Our mission is to catalyze social innovation by amplifying the success of our members and fueling a movement for people and planet. CSI works closely with our affiliate organization, the Centre for Social Innovation Institute, to make social innovation education, training and spaces inclusive and accessible.

Collaboration, entrepreneurship and systems change are embodied in everything we do. We have the passion and drive of a young tech start-up but remain rooted in the social movements of the 60’s and 70’s and bring the professionalism of the 21st century. We are wildly optimistic, committed to finding solutions that put people and planet first, while being deeply pragmatic. We are looking for someone who is committed to leveraging their skills, smarts and emotional intelligence to make an impact on our world.

This is a rare kind of crew - practical, friendly and deeply ambitious. We are determined to change the world and we have a plan, but we need your help to make it happen We are making social change and having fun doing it.

**About the Role**

The Coordinator, Meeting Rooms & Events role is responsible for inviting and hosting the external world in our CSI spaces. We know from our research that for many people their first experience of CSI is by attending a meeting or event, so this role is vital in setting the tone and showcasing the magic that is CSI, and its group of entities. Do you love meeting new, interesting people who are trying to change the world? Are you a natural connector? Do you love creating experiences, supporting events, and growing partnerships? Most of all, does being part of an innovative community of changemakers inspire you to believe a better world is possible?

The Coordinator, Meeting Rooms & Events role is also an integral contributor to our events execution. Working with the Associate Director, Meeting Rooms & Events, the Coordinator will provide customer services for event support. They will also sell, book and coordinate various events and provide confirmations of the same, including entry into ORND. Most of all, they will bring a creative and visionary approach to every event, leveraging innovative ideas and solutions to exceed client expectations and create a lasting impression.

**Key responsibilities**:

- Manage internal and external event communications.
- Coordinate, track and administer the delivery, inspection, distribution and quality control of event content.
- Oversee the coordination of events including conferences, seminars, dinners, and training.
- Assist with managing the vendors and suppliers.
- Coordinate the delivery of materials to events.
- Support the Associate Director, Meeting Rooms & Events in determining parameters, policies and procedures of event plans.
- Produce reports on events which include obstacles and opportunities encountered.
- Proactively seek out opportunities to promote CSI’s services and offerings to potential clients, highlighting the unique and strategic value of CSI.
- Conduct outside sales, prospecting calls and other forms of lead generation.
- Meet client needs through attending client meetings and responding to client concerns, questions and problems.
- Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
- Collect photos and relevant content to support Social Media strategy for lead generation.
- Other duties as assigned by the Associate Director, Meeting Rooms & Events.

**As with all members of the CSI team, you will be expected to**:

- Connect people and ideas
- Brighten peoples’ days
- Build social networks
- Create a culture of openness, sharing, and caring
- Work collaboratively and constructively

**Inclusion, Diversity, Equity & Accessibility**

Please let us know of any specific requirements needed before your interview and in advance of visiting any of our spaces - we will be happy to work with you on any accommodation requests.

We advocate for the presence and contributions of all people regardless of ability, age, cultural background, education, ethnic origin, gender expression, gender identity, immigration status, language, marital status, nationality, physical appearance, political affiliations, perspective, race, religion, sexual orientation, sexuality, family status, socioeconomic status, or other such considerations, and intersectionalities therein.

**How to Apply**

**The (Typical) Process**

Every job at CSI is unique, but this is generally how we do it:
**Apply**
- You send in your resume and cover letter to our recruiting system

**Video Interview**
- A 45 minute to 1.5 hour interview with the Associate Director, Meeting R