Dispatcher/customer Service
6 days ago
**Overview**
We are seeking a dedicated and detail-oriented Dispatcher/Customer Service Representative to join our dynamic team. In this role, you will be part of a team as the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be essential in ensuring a positive experience. You will work with various systems to manage inquiries related to HVAC services, making your role critical in our operations.
**Duties**
- Respond promptly to customer inquiries via phone systems, ensuring professional phone etiquette at all times.
- Analyze customer requests and provide accurate information regarding HVAC services.
- Utilize Servicetrade for data entry tasks, maintaining up-to-date records of customer interactions and transactions.
- Communicate effectively with customers to resolve issues, provide solutions, and enhance their overall experience.
- Collaborate with internal teams to ensure seamless service delivery and address any operational challenges.
- Maintain a thorough understanding of company products and services to provide informed assistance to customers.
**Experience**
- Previous experience in a dispatch/customer service role is preferred, particularly within the HVAC industry.
- Familiarity with Servicetrade software is advantageous.
- Proficiency in data entry and ability to type accurately while managing multiple tasks simultaneously.
- Strong analytical skills with the ability to assess situations quickly and make informed decisions.
- Excellent communication skills, both verbal and written, with an emphasis on professional phone etiquette.
Join us as we strive to deliver outstanding service to our customers while fostering a supportive work environment for our team members. Your contributions will play a vital role in our success
Pay: $20.00-$24.00 per hour
Expected hours: 40 per week
Additional pay:
- Overtime pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Expected start date: 2024-12-02
-
Overnight Dispatch/customer Service
1 week ago
Etobicoke, Canada Classic Towing & Storage Full time**About us** Classic Towing & Storage is a small business in Etobicoke, ON M9C 1B3. We are professional, agile and innovative. Our work environment includes: - Modern office setting - Growth opportunities - Lively atmosphere - Safe work environment - Flexible working hours - Company perks - On-the-job training Classic Towing & Storage is currently...
-
Dispatcher
24 hours ago
Etobicoke, Canada Jagjot Express Full timeJob description About Jagjot Express Jagjot Express is a premier logistics provider specializing in temperature-controlled and dry freight services across North America. With 25 years of industry expertise, we are committed to providing seamless and efficient transportation solutions. Our team thrives in a fast-paced environment where problem-solving,...
-
Junior Dispatcher
23 hours ago
Etobicoke, Canada Bondi Produce and Specialty Foods Full time**About Us**: Bondi Produce & Specialty Foods is a family-owned food distribution company based in Toronto, specializing in fresh produce and specialty ingredients. We are a trusted partner to renowned chefs and culinary establishments across the city. We are committed to excellence, innovation, and customer satisfaction, and we are currently looking for a...
-
Dispatcher
6 days ago
Etobicoke, Canada KTS Logistics Inc. Full time**Job Summary** We are seeking a detail-oriented Dispatcher to join our team. The Dispatcher will be responsible for coordinating and scheduling freight shipments, ensuring timely deliveries, and maintaining accurate records. **Responsibilities**: - Utilize transportation management systems to schedule and track shipments - Communicate with drivers,...
-
City Dispatcher
6 days ago
Etobicoke, Canada CSA Transportation Full time**CSA Transportation **is a highly professional transportation organization dedicated to providing the best possible combination of service and price in the industry. Operating 13 terminals throughout Canada and the USA, our vision is to be one of the leading transportation organizations in North America, and as such we are looking for individuals who...
-
Dispatcher
1 week ago
Etobicoke, Canada SaversValue Village Full time**Description** Job Title: Dispatcher Who we are: Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. What you can expect: - The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds,...
-
Lead Dispatcher
4 days ago
Etobicoke, Canada MINIMAX EXPRESS TRANSPORTATION Full timeMinimax Express is a premier LTL carrier with terminals in Ontario and Quebec. We are family run and have been in business for over 32 years. We are seeking out a lead dispatcher for our Toronto Terminal. **Benefits** - Dental Care - Employee and Family Assistance Program - Extended health care - Life Insurance - On-site Parking - Paid Time Off - RRSP...
-
Dispatch Coordinator
2 weeks ago
Etobicoke, Canada Ask 4 Solutions Inc. Full timeWe're searching for individuals who are interested in pursuing management positions in a growing and ever-changing business. The Dispatch Manager must have a strong understanding of current technologies and trends in the transportation industry to oversee daily on-the-job functions. This position requires a high level of tact, negotiation, persuasion and...
-
Truck Dispatcher
2 weeks ago
Etobicoke, Canada VNV Logistics Express Ltd Full timeWork Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Transportation - Warehouse **Tasks**: - Ensure accuracy of completed time sheets, payroll and other summaries - Ensure proper functioning of...
-
Dispatch Planner
2 days ago
Etobicoke, Canada I-Way Transport Inc. Full timeJob Duties 1. On time planning/scheduling of the necessary loading space for the loads in agreement with the carriers. Ensuring loads and transport are efficiently planned. 2. Responding to customer enquiries, providing quotations and keeping them updated as to the progress of deliveries. 3. Reviewing routes and suppliers to ensure transport is planned...