City Dispatcher

7 days ago

Etobicoke, Canada CSA Transportation Full time

**CSA Transportation **is a highly professional transportation organization dedicated to providing the best possible combination of service and price in the industry. Operating 13 terminals throughout Canada and the USA, our vision is to be one of the leading transportation organizations in North America, and as such we are looking for individuals who support our shared values of personalized service, professionalism, and entrepreneurial spirit. At CSA Transportation, we value our employees and strongly encourage career advancement and professional growth.

CSA Transportation is currently looking to add a **City Dispatcher** to join our Toronto terminal.

The CITY Dispatcher reports to the Warehouse Manager.

**Your responsibilities will include**:

- Responsible for the routing and maximization of local city trucks (pickups and deliveries) in a cost effective manner.
- Understanding the importance of priority planning.
- Clear and concise communication with city drivers.
- Clear and concise communication with warehouse staff.
- Clear and concise communication with various internal departments (Customer Service, Accounting, etc)
- Update orders as necessary to ensure accurate tracing of shipments.
- Following up to customer inquiries/ troubleshooting orders.
- Multi
- tasking is essential.

**Required Knowledge, Skills & Abilities**:

- Truck-mate knowledge an asset.
- Basic computer skills (common programs used: word, outlook, Microsoft teams).
- Ability to work under pressure while maintaining composure.
- Excellent communication (written & verbal), organizational, interpersonal, problem solving skills (conflict resolution).
- Demonstrates solid understanding of Logistics and Transportation notably LTL.
- Ability to adapt to ever changing dispatch environment to ensure customer satisfaction and retention.
- Enthusiasm and a dedication to excellence.

**Education/Experience**:
- One year of experience dispatching freight and knowledge of the transportation industry required.
- Minimum education, High School Diploma or equivalent.

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- On call

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (preferred)

Work Location: In person

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