Support Specialist

1 week ago

Calgary, Canada Robert Half Full time

**JOB REQUISITION**

Support Specialist

**LOCATION**

CAN CALGARY DT

**JOB DESCRIPTION**

***

As part of the Business Support Centre you will provide administrative support to the sales teams.

The responsibilities of the Support Specialist are, but not limited to:

- Act as primary support for sales teams
- Manage the Business Support Centre mailbox ensuring requests are handled in a timely manner
- Preparing resumes, formal references and other documents as requested by the staffing professionals
- Preparing and sending terms and conditions of assignment
- Keeping a clean and updated database (Salesforce)
- Post interviews communications and sending registration documents via eDocs
- Back up coverage to the Customer Support Specialist, which includes incoming call handling

**EXPERIENCE & PROFILE REQUIRED**
- 1+ years working in a customer service role
- Exceptional customer service skills, demonstrating that the customer is always at the centre of what you do
- Proven ability act with a sense of urgency and solve problems.
- Strong Excel and Word skills
- Ability to establish and maintain effective relationships with team members customers, and key stakeholders in a virtual/remote environment
- Strong personal brand
- Ability to work effectively in a continually changing environment and under high pressure
- Ability to deliver high-quality work under minimum supervision

**Top Reasons to Work for Robert Half**:

- **EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER -**For more than 70 years, our history of success and strong client relationships provide a level of stability few companies can match.
- **PERFORMANCE = REWARD -**We offer exceptional earning potential and a competitive benefits package, including a base salary; paid time off; group health, life and disability insurance; and retirement savings plans.
- **UPWARD MOBILITY -**With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
- **TOOLS FOR SUCCESS -**We provide world-class training, client relationship management tools and advanced technology to help you succeed.
- **RESPECTED WORLDWIDE -**Robert Half has appeared on FORTUNE magazine’s list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.

**JOB LOCATION**

CAN CALGARY DT

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