Regional Coordinator

We are looking for a Regional Coordinator to join our team This role handles operational and administrative responsibilities within Global Real Estate’s (GRE) regional offices. As a part of the GRE Operations team, the Regional Coordinator role is responsible for handling day-to-day regional office management and bill payment, providing administrative support to the regional team, and coordinating with GRE operational standards. The role reports to the Director, Global Operations & Administration, Real Estate.

**Position Responsibilities**:
**Day-to-day office management and bill payment for the regional office**
- Develop, maintain, and report on the regional office budget, coordinating with global budgeting and expense management standards.
- Process payments for invoices through Manulife’s bill payment systems. Ensure cost centers are accurately represented, approvals are secured, and that the appropriate accounts payable teams are processing payments in a timely manner.
- Add meeting codes as appropriate to the Concur expense management system to ensure project expenses are charged appropriately for proper allocation.
- Maintain office supplies and handle inventory, ordering supplies as required.
- Coordinate office equipment installations and connectivity with vendors and Manulife’s technology teams.
- Maintain regional team out-of-office calendar.
- Coordinate team events, while adhering to the projected budget, order food and beverages, send and track event calendar invitations.
- As required, coordinate and administer office relocations and similar projects. As required, act as primary contact for building property management

**Regional office document management and policy compliance**
- Coordinate signatures for agreements and contracts.
- Ensure documents are properly filed and maintained within GRE’s document management site of record (SharePoint)
- Handle any necessary inventory of paper documents, ensuring that electronic copies are produced and filed on SharePoint.
- Provide attestations as required for regional office policy compliance.

**Provide administrative support for assigned senior GRE professionals.**
- Schedule and coordinate meetings for senior professionals, typically Managing Directors and above. Each regional coordinator typically supports 4-6 senior professionals.
- Support with travel arrangements, such as changes to and/or resolving complications with travel bookings.
- Process business expenses in Manulife’s expense management system for Managing Directors and Senior Managing Directors. Monitor expenses as they populate into Concur and follow the expenses through the approval process to ensure timely payments.
- Provide ad hoc support as required, including running reports from Manulife and GRE systems, assisting with Excel spreadsheets and PowerPoint presentations, and compiling memos and reports.

**Required Qualifications**:

- High school diploma or equivalent experience; college degree highly preferred
- 10 - 15 years relevant administrative experience. Experience within the commercial real estate industry a plus.
- Proficiency in Microsoft Office Suite.
- Knowledge of real estate terminology and processes useful.
- Ability to handle sensitive and confidential information with discretion.

**Preferred Qualifications**:

- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Diligent with a focus on accuracy.
- Ability to work independently, prioritize tasks and handle challenging priorities.
- Ability to work as a phenomenal teammate and to develop strong working relationships across various groups and locations

**When you join our team**:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

LI-WAM

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Referenced Salary Location**

Toronto, Ontario

**Working Arrangement**

Hybrid

**Salary range is expected to be between**

$53,775.00 CAD - $89,625.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short