Contract Sales Associate

7 days ago

Ladysmith, Canada Ladysmith Home Hardware Building Centre Full time

**LUMBER & CUSTOMER SERVICE SALESPERSON**

**FULL-TIME**

**JOB DESCRIPTION**:
The Lumber and Building Materials Counter Salesperson is responsible for providing prompt, courteous, and efficient service to customers, advising them on appropriate merchandise and related items. They must be familiar with pricing and be able to prepare quotations. The LBM Counter Salesperson must perform all assigned tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.

**DUTIES / RESPONSIBILITIES**:
▪ Determine customers’ needs by asking open-ended questions.
▪ Communicate product knowledge to the customer as appropriate.
▪ Communicate effectively and persuasively with employees, management, suppliers, and customers to obtain accurate information for pricing, estimates, quotations, etc.
▪ Process special orders for non-stock or out of stock items.
▪ Be familiar with and maintain up-to-date information on pricing.
▪ Be familiar with local building codes and types of building permits issued.
▪ Help customers solve building problems.
▪ Keep up to date on practical knowledge of building materials and lumber products, including their uses, advantages, and disadvantages.
▪ Be familiar with current yard inventory and surplus items.
▪ Maintain professional confidentiality of all store and customer records.
▪ Work on additional duties and assignments as assigned by management.

**QUALIFICATIONS**:
▪ High School graduation or equivalent.
▪ Retail experience is an asset.
▪ Friendly and helpful attitude toward customers.
▪ Excellent communication skills.
▪ Good mathematical skills.
▪ Willingness to learn.
▪ Willingness to continually develop professional skills and knowledge base.
▪ Ability to work co-operatively in a team atmosphere.

**INTERESTED APPLICANTS, PLEASE SUBMIT YOUR RESUME TO**:
**Sean Dunlop**

**Job Types**: Full-time, Part-time

Pay: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care

Ability to commute/relocate:

- Ladysmith, BC V9G 1K4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (required)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

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