Academic Liaison

**Please Note: This is a temporary position ending on or before November 30, 2025, with the possibility of extension.**

We are seeking a dedicated and passionate Academic Liaison to support our Business Information Centre (BIC) at NAIT. This vital role involves assisting students from diverse backgrounds in achieving their academic and career objectives. Academic Liaisons are adept at building strong relationships with students and possess a high level of intercultural competence.

As part of our JR Shaw School of Business, BIC team, Academic Liaisons are crucial in providing student support and progression through a Learning Outcomes approach. This senior-level position combines various responsibilities, including student advising, academic administration, project management, and mentorship.

Key focuses include continuous process improvement, enhancing the student experience, navigating complex situations, and initiating change. A comprehensive understanding of academic programs, policies, financial services, and student support is essential for success within the role.

**Key Responsibilities**:

- Lead a collaborative case management approach to provide comprehensive support to students requiring complex assistance with their academic progression. This involves advocating for students and collaborating with key stakeholders and NAIT services. Offer well-informed recommendations on all student-related experiences and business processes.
- Liaise with NAIT's Advising areas to ensure the delivery of effective academic, career, and professional designation advising to both prospective and current students to enhance the student experience within the JR Shaw School of Business and NAIT.
- Address student concerns and conduct matters by coordinating and liaising with JR Shaw School of Business Leadership, Program Leadership, Student Resolution Office and NAIT’s Student Association (NAITSA).

**Skills & Abilities**:

- A proven student experience champion with a strong foundation in student-centered developmental advising.
- Ability to adeptly handle inquiries with a blend of respect, confidence, and tact, fostering a positive and supportive environment.
- A profound understanding of academic programming, student services, and policies is essential.
- Exceptional communication, problem-solving, and conflict-resolution skills.
- Expertise in time management and organizational abilities.
- Promote collaboration and enthusiasm among students and staff.

**Qualifications**:

- Related post-secondary undergraduate degree.
- 5+ years of related experience in post-secondary education.
- Equivalencies (combination of education and experience) may be considered.

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).

**Remuneration**: $77,938.12 - $104,496.86 annually, plus a comprehensive benefits package. (Classification - Advisor/Specialist III).
- This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement._

**Please submit a resume and cover letter to be considered for this opportunity.**

**About NAIT**

We are proud to have been named one of Alberta’s Top Employers for 13 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, we offer paid time off between Christmas and New Year's.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

LI-TH1 #LI-Hybrid