Bar/floor Manager

7 days ago


Coquitlam, Canada Cafe La Foret Full time

La Foret is looking for bar/floor manager to join our team

**Title: Bar/Floor Manager**

Work Location: 1135 Austin Ave, Coquitlam

Wage: $26-28, dependent on experience

Hours of Work: 40 hours per week

Terms of Employment: Full-time, Permanent

Benefit: 4% of gross salary or 10 days of paid vacation, extended health and dental

Positions Available: 1

**Job Duties**:

- Maintaining composure and providing leadership during busy periods, setting a positive example for all front of house staff.
- Managing floating staff as needed to cover areas experiencing high demand or staff shortages.
- Proactively assessing customer needs and the atmosphere of the establishment by monitoring customer behavior and the environment.
- Taking customer orders and ensuring exceptional customer service is provided by the bar and floor staff.
- Prioritizing outstanding customer service and actively engaging with customers to meet their needs.
- Building rapport with the bar and floor staff, understanding and addressing individual motivations and concerns.
- Executing operational tasks effectively during assigned shifts, including opening and closing duties for the bar and floor areas.
- Ensuring proper cash management practices are followed by the bar and floor staff.
- Monitoring staff members to ensure consistent delivery of exceptional customer service in both the bar and floor areas.
- Implementing queue management strategies to optimize customer flow and minimize wait times.
- Drafting and managing staff schedules to ensure adequate coverage during peak hours and special events.
- Maintaining regular attendance and punctuality among the bar and floor staff.
- Ensuring consistent quality in beverages, food products, and customer interactions by adhering to established standards.

**Job Requirements**:

- Minimum 2 years experience in the Food & Beverage Industry
- Minimum 2 years experience greeting customers and using a point-of-sale (POS) syste
- Minimum 1 year experience managing fast paced store
- Excellent customer service skills with a friendly and positive attitude
- Strong leadership skills
- Flexible to work on evening, weekends and holidays

**Job Types**: Full-time, Permanent

Pay: $26.00-$28.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person


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