Estimator - Auto Collision

5 days ago

Sherwood Park, Canada The Boyd Group Full time

Sherwood Park, Alberta
**We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.**

**Job Description**:
The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facilities KPIs.

**Key Job Responsibilities**

**Role and Requirements**
- Ensure ASE is updated efficiently and accurately with pertinent details from every customer interaction
- Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
- Ensure compliance with all insurance client requirements, processes and metrics
- Ensure compliance with all Wow Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery
- Communicate all customer requests and needs to appropriate team members
- Provides positive energy when greeting customers in person and on the phone
- Understanding of all required Insurance programs and procedures
- Participate in daily “production walks” with the Management Team, as required
- Support all team members when required
- Participate in monthly Health & Safety and staff meeting (if required)
- Attend training, information sessions and workshops recommended by Store Manager
- Maintain the Assured KPI’s by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT)
- Uphold Assured’s Core Values : Honesty, Integrity & Respect
- Consistently demonstrates actions and behaviors supporting our “10 Promise”

**Work Tools to be Utilized**
- Scheduling Tool: Progi Calendar, Google Calendars
- Management Information System: Summit, Repair Centre
- Rental Management: ARMS, Dial
- Basic Knowledge: Mitchell, Audatex

**Education and/or Experience Required**
- Knowledge of Repairs and OE Guidelines
- High School Diploma or equivalent
- Awareness of where to look for answers
- Basic Computer Skills
- Compliance for DRP’s Minimum of 1-year experience
- Must be willing to complete ICAR Training
- Valid Driver’s License

**Required Skills/Abilities**
- Awareness of where to look for answers
- Basic Computer Skills
- Compliance for DRP’s Minimum of 1-year experience
- Must be willing to complete ICAR Training
- Valid Driver’s License
- Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
- The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job._

BAEST

  • Automotive Painter

    3 days ago

    Sherwood Park, Alberta, Canada Caliber Collision Full time

    Service CenterSherwoodJOB SUMMARYCaliber Collision has an immediate job opening for an Automotive Painter to perform all-purpose duties, which may include, but not limited to: Preparing color tint to match paint color, mixing paint colors and ensuring all formulations, preparations, top coating and curing meet original equipment manufacturer (OEM)...

  • Estimator

    2 days ago

    Sherwood Park, Canada Fix Auto Sherwood Park Full time

    NOW HIRING! Are you waking up excited to go to work? Do you feel appreciated at your current job? Are you working in a stress free environment? Are you part of a team striving towards a common goal? Are you challenged to be the best version of yourself and grow? If you answered no to any of these questions this ad is for you. This position is a temporary,...

  • Claims Processor

    3 days ago

    Sherwood Park, Canada Fix Auto Sherwood North Full time

    **JOB PURPOSE**: As a member of Fix Auto’s front office team, the Claims Processor will assist customers with the collision repair process and ensure customer satisfaction and confidence in our services and shop. ***: The Claims Processor provides customers, insurance partners, and team members with high-quality, individualized support. The Claims...

  • Auto Body Technician

    2 weeks ago

    Sherwood Park, Canada Sherwood Dodge Full time

    **Sherwood Dodge** is looking for an **Autobody Technician** in **Sherwood Park**! **Sherwood Park Dodge Chrysler Jeep Ltd** is one of the region's largest and best dealerships, serving the Sherwood Park and surrounding community in Alberta for many years. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are...

  • Auto Prepper

    1 week ago

    Sherwood Park, Canada The Boyd Group Full time

    Sherwood Park, Alberta **We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.** **Job Description**: ** Industry Leading Compensation, Benefits & Training ** We are seeking a qualified Auto Body Refinish Prepper to...

  • Auto Claims Adjuster

    2 weeks ago

    Sherwood Park, Alberta, Canada Millennium Insurance Corporation Full time

    OpportunityAre you customer service oriented? Do you enjoy highly analytical and investigative work? If so, Millennium Insurance is looking to add an Auto Physical Damage (PD) Adjuster to their dynamic teamReporting to the Auto PD Claims Supervisor, the Auto PD Adjuster will be responsible for investigating and assessing automotive insurance claims to...

  • Claims Adjuster

    2 weeks ago

    Sherwood Park, Canada Millennium Insurance Corporation Full time

    **Opportunity**: **Are you customer service oriented? Do you enjoy highly analytical and investigative work? If so, Millennium Insurance is looking to add an Auto Physical Damage (PD) Adjuster to their dynamic team!**: **Reporting to the Auto PD Claims Supervisor, the Auto PD Adjuster will be responsible for investigating and assessing automotive insurance...

  • Production Coordinator

    2 weeks ago

    Sherwood Park, Canada Fix Auto Sherwood Park Full time

    **1. JOB PURPOSE**: As a member of Fix Auto’s production team, a Production Coordinator plays a key role in ensuring the auto body process is seamless, and the production staff are supported in their roles. **2.**: The Production Coordinator is responsible to oversee the production staff while ensuring targets are met. Distributing jobs to the overall...

  • Operations Coordinator

    2 weeks ago

    Sherwood Park, Canada Fix Auto Sherwood Park Full time

    **1. JOB PURPOSE**: - and back-end staff and all stakeholders. **2.**: **3. KEY RESPONSIBILITIES**: **Leadership**: - Assign tasks to the Detail Department according to the ABC sheet and sublet requirements. - Assist the Production Manager with any issues that may arise during production. - Troubleshoot challenges and find solutions for delays in the...

  • Delivery Driver

    3 days ago

    Corman Park, Canada APT Auto Parts Trading Full time

    APT is a Canadian family owned / operated business. For over 40 years APT Auto Parts has been providing quality aftermarket parts for the collision industry throughout Canada. We are currently seeking experienced and enthusiastic individuals to join our outstanding team of professionals in the position of Parts Delivery Driver! **Job Duties** - Operate and...