Assistant Manager

**Overview**

**Responsibilities**
- Assist the Store Manager in overseeing daily store activities, including sales, merchandising, and customer service.
- Lead and supervise team members, providing training and development to enhance performance and productivity.
- Manage payroll, scheduling, and staffing needs to ensure optimal coverage during operating hours.
- Handle cash handling procedures, cashiering duties, and POS transactions accurately.
- Implement marketing strategies to promote products and increase store traffic.
- Oversee inventory purchasing, pricing strategies, and stock management to maximize profitability.
- Ensure compliance with company policies, safety standards, and operational procedures.
- Monitor sales performance metrics and prepare reports for management review.
- Assist with budgeting, bookkeeping, and administrative tasks to maintain smooth store operations.
- Foster a positive shopping environment through excellent customer service and effective communication skills.

**Qualifications**
- Proven experience in retail sales, store management, or supervisory roles within a retail environment.
- Strong leadership skills with experience supervising teams and managing staff development initiatives.
- Proficiency in POS systems, merchandising software, and basic bookkeeping tools.
- Excellent negotiation, communication (including phone etiquette), and organizational skills.
- Experience with recruiting, interviewing, training & development, and payroll processing.
- Knowledge of marketing strategies, pricing policies, budgeting, and sales management principles.
- Demonstrated ability to handle cash handling procedures accurately and responsibly.
- Strong time management skills with the ability to prioritize tasks efficiently.
- Administrative experience including organizational skills, math proficiency, and recordkeeping is highly desirable. This role is perfect for motivated individuals seeking growth opportunities within retail management while contributing to a collaborative team environment focused on excellence in customer service and operational efficiency.

Currently we are looking for an assistant manager and/or management for our Zumiez location in Lethbridge, Alberta in Park Place Mall. Zumiez is seeking managers who thrives working in an empowered environment to achieve success, and are committed to providing excellent customer service in a fast-paced environment. You will be responsible for driving an exceptional customer experience no matter how the customer chooses to engage. We promote from within whenever possible, so potential career tracks could District Manager or other markets.

**Manager Responsibilities**: Zumiez managers are responsible for aiding in accountability for profits and losses,team member training and development, inventory, sales promotion execution and merchandising. Responsibilities also include managing staff issues, customer complaints, community relations, compliance with store policies and other administrative duties.

**Manager Qualifications and Skills**:

- 1-3 years of retail experience, and previous management experience.
- Be dependable and reliable, having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays as well as having flexibility with store assignments.
- Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers in an engaging manner. - Individuals who are aggressive, competitive, committed and energetic
- Proven history of successfully training employees
- Strong understanding of sales and customer service techniques
- Demonstrated ability to maintain operational efficiencies

**In addition to a rewarding career, Zumiez offers a comprehensive program to help support you and your family. These programs include**:

- Industry Competitive Pay
- Opportunities for Career Growth
- Competitive wage and additional incentives offered
- Sales Commission Eligible - Employee Discount
- Company Sales Contests
- Employee Assistance Program (EAP)

**Why Zumiez**:
**Job Types**: Full-time, Part-time, Permanent

Pay: From $36,965.14 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Relocation assistance
- Store discount
- Vision care
- Wellness program

Work Location: In person