Manager, Strategic Partnerships

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What You’ll Be Doing

You will provide support to the Strategic Partnership team in building and maintaining relationships with external business partners, identifying new opportunities that mutually benefit CIBC, our clients and our partners and supporting strategies that will enhance client experience and drive revenue. You will assist the team in the development, management, presentation and implementation of plans and projects including tactics that will build the business, optimize profitability, improve client experience and drive operational efficiency. You will work with high performing, highly productive and diverse teams to successfully implement programs that enhance the client experience and drive revenue growth.

You will work directly with Costco and internal/external partners to support team members in meeting their CIBC product development knowledge, revenue targets, optimal client experience, and regulatory compliance.

At CIBC we enable the work environment most optimal for you to thrive in your role, you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed- Strategy Support - Assist in the development and recommendation of strategic plans, analyzing opportunities, and tracking the effectiveness of programs. Use analytics and research to report on, analyze and optimize our strategic partnerships. Work with various stakeholders to ensure organizational support, execute business initiatives, complete analysis and contribute to recommendations for growing our existing partner relationships.- Program Management - In partnership with Technology and Business partners, manage projects that align with strategic objectives by developing business cases, outlining costs, resource requirements, time lines and any other related requirements for a highly complex business. Coordinate project activities/deliverables to support successful delivery. In conjunction with Technology, Finance and other project stakeholders, support the preparation and delivery of business cases for approved projects. Develop reporting and information management processes to track and manage current and potential partnership opportunities.- Relationship Management - Work with key stakeholders to proactively develop and maintain a partnership pipeline that is aligned with the team’s strategy and roadmap. Develop communications to address any issues/inquiries that may arise from the frontlines or other stakeholders. Provide ongoing, collaborative and high-quality support to our internal/external partners.

Who You Are- You can demonstrate experience in strategic and business planning, business model development and working knowledge of marketing best practices. In-depth knowledge of Credit Card business will be a strong asset.- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 25th Floor

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