On-call Building Concierge

3 days ago

Burnaby, Canada Alliance Maintenance Ltd. Full time

Are you looking for a great teamwork environment and people to support you in your career? Then welcome to **Alliance Maintenance**We believe that taking good care of our staff is the secret to our success.
- **Steady employment.** You will work at the same place, at the same time.
- **On-site training.** No direct experience? We can show you how to do it
- **Schedule your bills with the peace of mind** that you’ll be paid every 15th and 30th (or last day) of the month through a direct deposit. Plus 4% Vacation Pay is added to each paycheque.
- **Health benefits for full-time employees.** After your probation, you’ll be eligible for medical, vision and dental care.

**Available Shifts**:

- **Availability between Monday to Friday and/or Weekends in the morning and/or Afternoon**

**Responsibilities and Duties**:

- Responsible for being the primary contact and source of information and services for residents and their guests.
- Responsible for greeting all residents.
- Help residents get timely resolution on housekeeping and maintenance issues.
- Conduct administrative responsibilities.
- Keep records of resident vehicles, phone numbers, frequent guests, and local maintenance and service providers.
- Ability to work independently in the absence of supervision.
- Ability to work evenings and weekends if required.
- Monitor fire alarm panel to ensure it is operating normally.
- Monitor illegal vehicles parked on premises and tow them if required.
- Perform floor and exterior patrols.
- Attending noise or any other complaints from residents.
- Ability to train new Concierge staff when required.
- Other related duties as required by the client, by the supervisor, or the building manager.

**Knowledge and Skills**:

- Proficient customer and personal service - actively looking for ways to help people.
- Must have a valid security license or BST (Basic Security Training).
- Must have strong communication skills.
- Must have good coordinating and listening skills.
- Must be able to stay calm under pressure.
- Must dress in a neat and tidy suit and attire.
- Must have the ability to multi-task.
- Willingness to work unscheduled shifts and work on holidays.

**How does our hiring process work?**
If your resume fits the position, you can expect:

- A phone-screening call from our HR department.
- There might be a third phase where you’ll meet our operations manager.
- If everything is ok, you’ll be invited to complete your hiring process

If you have any questions, don’t hesitate to reach out.

BVS

**Job Types**: Permanent, Casual

Pay: From $19.00 per hour

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- On call

Application question(s):

- Are you in British Columbia - Canada?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: On the road

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