On-call Building Concierge

2 days ago

Burnaby, Canada Alliance Maintenance Ltd. Full time

Alliance Maintenance is a growing building maintenance company serving residential strata properties across Metro Vancouver. We focus on creating a positive team environment and helping our staff build their careers, which we see as key to our success.

**Job Details**

The Concierge is the first point of contact for residents and their guests, providing a warm welcome and helpful support. This role assists the building manager with daily tasks, answers resident inquiries, and ensures smooth day-to-day operations.

**Available Shift**:

- Any day of the week with open availability for different times (On-Call/Casual)

**Responsibilities and Duties**:

- Act as the main contact for residents and their guests in a friendly and professional manner.
- Assist residents with housekeeping and maintenance requests.
- Respond to noise and other resident complaints.
- Handle administrative tasks and maintain accurate records (vehicles, contacts, guests, and service providers).
- Enforce parking rules, including towing unauthorized vehicles.
- Conduct regular patrols of the building and exterior.
- Monitor fire alarm panels and report issues.
- Train new Concierge staff when required.
- Flexible working evenings and weekends when needed.
- Other duties as required.

**Skills and Qualifications**:

- Strong customer service skills and a helpful attitude.
- Excellent communication, coordination, and listening skills.
- Professional appearance (neat suit and attire).
- Ability to stay calm under pressure and multitask.
- Flexible working on holidays and unscheduled shifts.

**We offer**:

- On-site training.
- Cleaning supplies provided.
- Health benefits for full-time employees.
- Company events.
- Steady employment.
- 4% vacation pay is added to each paycheque.

We are excited to welcome a dedicated new team member

BVS

**Job Types**: Permanent, Casual

Pay: $19.00 per hour

Application question(s):

- Are you in British Columbia - Canada?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: On the road

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