Team Lead, Learning Space Audio-visual

**Department** Information Services & Technology - Teaching & Learning Services

**Salary range** $83,486.64 to $117,184.00

**Hours per week** 40

**Grade** 12

**Posted date** July 11, 2025

**Closing date** July 18, 2025

**Position Type** Full Time - Operating Funded

**Description**:
This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package.

**Location -**This is an in-person role with potential work locations at one or more of the following UofA sites: North Campus (Edmonton), Campus Saint-Jean (Edmonton), Augustana Campus (Camrose), South Campus (Edmonton), or Enterprise Square.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant communit_y.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

**Working for the Information Services & Technology (IST)**

Information Services & Technology (IST) is the central support group for the university's technological landscape. IST plays a pivotal role in ensuring the evolution and smooth operation of technology for teaching, learning, research and working at the University of Alberta. Beyond having expansive technical expertise, IST fosters a supportive environment where our staff values include compassion, connection, collaboration, creativity and courage. If you are passionate about leveraging technology to empower education, research, and drive institutional excellence, join us and be part of shaping the future of the University of Alberta through innovative IT solutions.

**Position Summary**

As a cornerstone role within the University of Alberta’s Information Services & Technology unit, the Learning Space Audio-Visual Team Lead offers a dynamic and rewarding opportunity for a technology professional passionate about education, innovation, and leadership. Situated within the Digital Learning Environment portfolio, this role goes beyond day-to-day operations to drive the strategic vision and continuous evolution of AV technologies that power over 300 learning and meeting spaces across campus.

This position offers the chance to lead a highly skilled technical team and take ownership of advanced AV support, infrastructure lifecycle management, and critical institutional projects such as the Central and Departmental Classroom Evergreening initiatives. From resolving complex tier 2 and 3 issues to guiding high-impact installations, your expertise will directly influence the quality of hybrid and in-person learning experiences at one of Canada’s top research universities.

You’ll collaborate closely with senior AV designers, project leaders, and fellow team leads to ensure seamless integration of cutting-edge tools, including AV control systems, video conferencing platforms, and virtual/mixed reality solutions. With a strong service-oriented mindset and a commitment to innovation, you will help shape the digital future of teaching and learning, making this a role where your leadership has real, institution-wide impact.

If you thrive in a fast-paced environment, have a passion for emerging technology, and want to make a meaningful difference in higher education, this role offers both challenge and opportunity in equal measure.

**Duties**
- Lead day-to-day operations and advanced support for AV technologies in centrally supported learning spaces.
- Supervise and mentor the AV team, managing escalated tier 2 and 3 technical issues.
- Oversee AV system lifecycle management, including maintenance, upgrades, and performance optimization.
- Collaborate on the planning and execution of AV installations and renovations, including Evergreening projects.
- Coordinate with internal stakeholders to align AV operations with institutional goals and learning strategies.
- Evaluate and integrate emerging technologies, ensuring AV solutions remain innovative and pedagogically relevant.

**Minimum Qualifications**
- Diploma in the area of media, design, theatre production, radio/television, and/or IT
- Strong communication (oral and written), problem-solving, analytical and time management skills
- 15+ years of experience in the audio-visual or IT industry
- Minimum of 10 years of working in an AV environment at a post-secondary institution
- Advanced technical knowledge of web and video c