Human Resources Associate

**Description**: Reporting to the Manager of Human Resources, and working closely with the Management team, the Human Resources Associate functions as a member of the exempt team and is accountable for providing close and confidential support to the Manager of Human Resources in all administrative and technical elements at the library, where knowledge of Recruitment and Selection, Compensation and Benefits, Training and Development, Labour Relations, and Wellness, Health & Safety are required. This position works closely with the Manager of Human Resources, the Chief Librarian and other management staff to achieve organizational goals by ensuring alignment and effective human resources management. The Human Resources Associate builds strong relationships with managers, supervisors, and employees throughout the library, the City of Richmond, the union and other stakeholders. External relationships include Union executive and national representatives, City staff, external vendors, contractors, library customers, volunteers, and community groups. **Who should apply**: - A post-secondary degree/diploma in Human Resources. - A minimum of 4 years job-related experience in Human Resources. - Previous experience in a unionized environment. **Key Responsibilities**: - Provides clear and informative guidance to staff, management and public on all areas of Human Resources practice regarding HR policies and procedures, collective agreement provisions, legislative and regulatory requirements, best-practices, payroll and benefits, and other applicable information; answers all incoming HR questions and inquiries, referring unusual or complex matters to the Manager of Human Resources. - Maintains accurate and complete records in paper and electronic systems. Enters, maintains and audits data in PeopleSoft HRMS system with a high degree of accuracy and compliance with procedures; creates regular and ad hoc HR reports. - Supports the Manager of Human Resources in various HR projects, initiatives and programs. - Takes minutes at Labour Management and other confidential and extremely sensitive meetings, prepares and distributing agendas and minutes, and provides thorough and timely follow up to issues raised and ensures thorough documentation and filing of materials. - Participates in research, investigation, and documentation of Labour Relation issues; provides input to the Chief Librarian and Manager of Human Resources pertaining to Collective Agreement negotiations. - Under guidance of the Manager of Human Resources, creates and/or edits policies and ensures appropriate communication of policies. - Under guidance of the Manager of Human Resources sources, coordinates various training initiatives. - Presents at informational training sessions to internal and/or external customers when required; and working in liaison with Leadership to ensure new hires are on boarded and receive the appropriate HR orientation. - Reviews, evaluates and suggests changes and improvements to HR policies and procedures; implements approved changes. - Acts as a change agent to positively influence others and manage change. - Participates in the Joint Health & Safety Committee as an employer representative when required. - Assists with leave and attendance management, workplace accommodations and Worksafe claims management processes. - Maintains confidentiality and privacy of information at all times. - Performs related work as required. **Qualifications**: - A post-secondary degree/diploma in Human Resources required. - Minimum of 4 years job-related experience in Human Resources. Previous experience in a unionized environment is an asset. - Knowledge of the rules, regulations, policies, procedures, methods and techniques applicable to Human Resources Management. - Strong knowledge of full-cycle recruitment best practices and ability to facilitate effective and efficient recruitment practices. - Ability to quickly develop and maintain a thorough knowledge of the library's HR-related policies, practices, and procedures to ensure ongoing communication, interpretation, and decision making is in line with strategic and corporate objectives. - Knowledge of job evaluation processes and principles and how these relate to HR processes. - Knowledge of Human Resources systems with an ability to act as a technical "troubleshooter" for Human Resources. - Skill using complex HRIS systems (such as PeopleSoft HCM 9.2 and Taleo). - Knowledge of appropriate investigative techniques and protocol in a unionized setting. - Excellent verbal and written communication skills and presentation skills. - Demonstrated ability to work both independently and as a member of a team. - Demonstrated ability to gather and analyze information, anticipate and recognize problems and opportunities and evaluate alternatives. - Strong attention to detail, strong analytical, conceptual thinking, and problem-solving skills. - Advanced knowledge and proficiency in Microsoft Excel,