Fixed-term Administrative Specialist

We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

The
**Administrative Specialist** is expected to provide comprehensive assistance to the Chief of Staff on a variety of focus areas, both in and outside of the CEO Office, and is often trusted with complex duties and sensitive information. Tasks may include but are not limited to assisting with operating system implementation, monitoring special projects, updating documentation, preparing meeting notes and participating in meetings, and maintaining necessary databases and files.

**What does a day in the life as an Administrative Specialist look like?**:

- Maintaining and updating information related to key projects and initiatives - these may include but are not limited to such areas as operating system implementation, partnership development, corporate development, general executive support, and more
- Conserve leader’s time by collecting and analyzing information relevant to key initiatives
- Prepares reports for the leader by collecting and analyzing information
- Represents the leader by attending meetings in the leader’s absence and cascades information whenever needed
- Conducts research as necessary and proposes solutions to challenges
- Tracks progress and completion of tasks and actions related to key projects and initiatives, follows up with key stakeholders as necessary to keep things moving forward
- Maintains leader’s confidence and protects operations by keeping information handled confidentially
- Completes projects by assigning work to the appropriate team and following up on results
- Demonstrate leadership to maintain credibility, trust, and support with senior management staff.
- Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
- Perform other duties as assigned.

**What are the required qualifications for an Administrative Specialist?**:

- Minimum 2 years of experience in the same or similar position, providing assistance to C-Level Executives and/or senior leaders
- In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.); Working knowledge of data analysis and performance/operation metrics
- Familiarity with customer support CRMs and Google Workspace
- Basic data analysis skills and ability to synthesize complex information
- Previous experience with an organizational operating system is highly desirable
- Strong organizational, time management, project management, and problem-solving skills with impeccable multi-tasking abilities
- Exceptional interpersonal skills; beyond satisfactory business communication skills, both in written and verbal
- Proficiency in collaboration and delegation of duties
- Exceptional level of discretion and confidentiality
- Pleasing personality is highly desirable

**Ninja Perks and Benefits**
- ** **Competitive compensation**:

- ** **Adherence to government-mandated benefits**:

- ** **Retirement Savings Program with Company Matching**:

- ** **Life Insurance**:

- ** **HMO on day 1**:

- ** **Paid time off, birthday leave**:

- ** **Bonus and incentive plans**:

- ** **Opportunities for skills training and personal and professional development**:

- ** **Employee Referral Program**

Experience
_infinite fun_ so you can have
_infinite growth_. Discover
_A Better Way to Grow_ Are you ready?

**Disclaimer**:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.