Consumer Proposal Administrator

5 days ago

North York, Canada Farber Full time

**Company Information**

One of Canada's oldest and most respected debt solution providers. We help people, and businesses, get out of debt and start rebuilding their lives and businesses again. Established in 1979, Farber has over 230 employees working across Canada and has helped over 150,000+ Canadians get out of debt.
And now we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals, so we can better serve the growing number of Canadians who are in need.

**Position Summary**

**Responsibilities**
- Liaising with clients whose original proposal offers did not get accepted, within the legal framework and time constraints.
- Negotiating counter offers with the clients and the creditors.
- Chairing meetings of creditors, preparing minutes and other relevant documents.
- Preparing amended documentation for accuracy and policy compliance as well as filing documents with the Official Receiver and associated correspondence to other stakeholders.
- Obtaining all proper supporting information and documentation to ensure a continued proper and efficient administration of the file (including, but not limited to income and surplus income obligation calculations, tax filings, and asset realizations)
- Liaising with the administration team and front-office teams, including, but not limited to, obtaining information and documentation.
- Preparing and reviewing files for completeness and following up on outstanding documents.
- Understanding relevant legal requirements of multiple provincial jurisdictions
- Maintaining client confidence and protecting operations by keeping information confidential.
- Participating in ongoing training including opportunities to be involved in other functions within the Consumer Proposal team
- Understanding relevant legal requirements of multiple provincial jurisdictions
- Communication with OR's office for issue resolution
- Completes other duties assigned by Trustee or Senior Administrator

**Qualifications**
- Post-secondary education or related equivalent experience. Insolvency Administrator Certificate is an asset.
- Previous insolvency administration and/or customer service experience is required.
- Excellent verbal and written communication skills to speak effectively with clients and other third parties.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- High computer literacy and the ability to learn new programs. Familiarity with Ascend is an asset
- Excellent time management and organizational skills.
- Great interpersonal skills to deal with team members, staff, and clients.
- A team player who can also work independently and take ownership of their workload.

**Our Culture at Farber**

At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners. We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.

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