Branch Care Coordinator

6 days ago

Saskatoon, Canada Air Liquide Full time

**Company Presentation**
VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.

**Here is what you will do**
VitalAire is currently recruiting a highly energetic and motivated 12-month contract **Branch Care Coordinator **for our **Saskatoon, SK **branch.

The Branch Care Coordinator provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.
- Provides friendly and helpful support to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.
- Provides information and educational material to prospective clients.
- Assist with sales and maintenance of respiratory products, services, and inventory for the branch.
- Creates walk-in appointments for therapeutics and diagnostic and adds them to the electronic scheduling system including follow-up appointments for the branch.
- Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
- Maintains client confidence, privacy and protects company operations by keeping information confidential.
- Works within a team to achieve optimal customer support. Assists healthcare professionals with the completion of necessary administrative functions and documentations.
- Supports co-workers and the work of other departments by adhering to all financial operations processes.
- Protects clients and employees by adhering to infection control policies, protocols including cleaning and disinfecting equipment
- Assists in the management of equipment including warranty, maintenance and repair for internal assets as well as customer owned medical devices and other products.

**REQUIRED EDUCATION & QUALIFICATIONS**
- College Certificate or Diploma or Equivalent
- Computer literate in Microsoft Office, Google, with strong data entry skills.
- 1-2 years of experience in Office Administration or Call Center
- Bilingualism is an asset, but not required
- Agreeing to disclose your COVID-19 vaccination status, as a condition of employment.
- Agreeing to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status, as a condition of employment

**Here is why you should join**
- **Growth opportunities**: Be part of a group of companies that are present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients.
- **Work/life integration**: From standard hours to personal time off, we encourage life outside of work
- **Inclusive workplace**: Bring your whole self to work as you learn and grow
- **Meaningful work**: Do work that matters in making a difference
- **Awesome team**: Teamwork and connection power our business
- **Global collaboration**: Collaborate near and far by being part of a global leader
- **Culture of safety**: We weave safety and wellness into all that we do

**Additional information**:

- At Air Liquide, we value the health and safety of our customers, patients, and employees. As such, we strongly encourage everyone to get vaccinated against COVID-19. All future employees will be required to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status._

Job Reference: CA05547

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