Telecommunications Coordinator

6 days ago

Toronto, Canada Michael Garron Hospital Full time

Position Overview

Telecom coordinator is also the system administrator for vocera, Nursecall, Connexall systems and is responsible for maintainenace of user database, device inventory, troubleshoot issues and coordinate the system upgrades. The role required to provide support to switchboard department and to be on call during the absence of manager. This position is also responsible for upholding the principles of patient focused care, ensuring a safe and comfortable environment, ensuring the accurate, timely, and efficient flow of information as well as providing technical support.

Education
- Undergraduate degree in Telecommunications/Information systems. Telecommunications certificates an asset.
- Knowledge of Vocera ,Nursecall and Connexall systems and mobile devices is an asset

Experience
- 3 years of related technical experience with customer service and telecommunications focus (healthcare environment an asset).
- Knowledge of Pbx systems
- Proficient in the use of Microsoft Office, (e.g. Excel, Word, PowerPoint, MS Access, Visio)
- Demonstrated commitment to on-going learning (i.e. degrees, workshops, seminars)
- Demonstrated organizational and time management skills
- Self-directed; demonstrated ability to work collaboratively with others
- Excellent interpersonal and communication skills
- Able to work effectively in a fast paced and diverse organization
- Demonstrated ability to manage confidential data
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

Vaccines (COVID-19 and others) area requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.

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