Sales and Operations Coordinator

6 days ago

Aberdeen, Canada Biomed Recovery and Disposal Full time

**Overview**:
**Core Sales Responsibilities**:

- Maintain regular contact with key client personnel and strengthen professional relationships to ensure satisfaction and retention.
- Serve as the main point of contact for customer inquiries, complaints, and sales negotiations, ensuring timely and effective resolution.
- Monitor tendering platforms RFP opportunities. Assist in drafting, submitting, and managing proposals and contracts.
- Disseminate key contract terms to Biomed employees and customers and help design/maintain service agreements with clarity and consistency.
- Collaborate with accounting and operations to set and update pricing, maintain product catalogues, and issue current price lists.
- Develop and maintain marketing materials, digital presence, and promotional events to increase Biomed’s visibility.
- Conduct container mount audits, manage the Secure-A-Sharp registry, and strive to convert customers to Biomed’s subscription program.
- Perform market research and customer satisfaction surveys; represent Biomed in lobbying and public relations efforts.

**Business Growth and Logistics Planning**:

- Conduct comprehensive market research on potential new provinces, identifying regulatory requirements, competition, partnership opportunities, and logístical needs (e.g., transportation routes, disposal site options, local infrastructure).
- Work in collaboration with the Biomed team to develop a detailed expansion roadmap that includes budget forecasts, client acquisition strategies, and operational setup guidelines.
- Build relationships with provincial and municipal contacts, waste management authorities, and regional business partners to support market entry.
- Contribute to operational planning for out-of-province logistics, including depot locations, routing strategies, and service coverage models.
- Assess staffing, training, and resource needs related to launching services in new markets.
- Develop targeted promotional material and campaigns suited to the new province’s demographics and industry landscape.
- Track key performance indicators (KPIs) linked to expansion readiness and report progress regularly to leadership.
- Collaborate cross-departmentally to align expansion goals with existing sales, operations, and compliance standards.

**Qualifications**:

- 3 - 5 years of experience in sales, client account management, or business development.
- Post-secondary education in Business, Marketing, Logistics, or Environmental Management considered an asset.
- Experience in a healthcare profession would be considered and asset
- Must hold a valid Class 5 Driver’s License; travel within and beyond Saskatchewan required.
- Strong analytical and logístical planning abilities with attention to detail.
- Excellent interpersonal, communication, and negotiation skills.
- Proficiency with digital tools (Research databases, Microsoft Office, etc.).

**Job Types**: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

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