Front Desk Receptionist

2 days ago

Greater Sudbury, Canada Moonlight Inn & Suites Full time

Part-time Front Desk/ Breakfast Attendant Morning and Afternoon Shifts available

On-call shifts are available.

JOB DUTIES & RESPONSIBILITIES
- Multi-Role Job, Must be willing to do what it takes to work in a team environment.
- Sets up breakfast at scheduled time.
- Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards.
- Maintains cleanliness of breakfast and front desk area during and after breakfast hours.
- Greets guests and accommodates special requests as needed.
- Ensures countertops and machines are clean and tidy at all times.
- Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager.
- Assists in maintaining cleanliness of public and private areas.
- Be knowledgeable on the general area and engage in conversation with guests on plans for the day.
- Laundry Load, Dry and Fold.
- Help Housekeeping staff in making beds and etc.
- Work together as a team.

Be a source of information on area needs such as grocery shopping, highways and entertainment Communicate to management any guest concerns that need to be addressed.
- The selected individual must be extremely dependable, organized and friendly. This may be the last staff member that a guest encounters, and will leave a lasting impression of the hotel.
- Other duties as assigned.

**REQUIREMENTS**:

- A minimum of one month of related experience; or equivalent combination of training and experience.

KNOWLEDGE, SKILLS, & ABILITIES
- Requires the ability to read, write, and speak the English language.
- Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
- Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
- Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
- Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
- Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
- Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written.
- Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business needs.

**Job Type**: Part-time morning, afternoon shifts, weekends. Please indicate time avaible to work thus will be contacted to fill this role.

**Experience**:

- Hotel Front Desk: 1 year (required)

**Job Types**: Full-time, Part-time, Casual, Permanent

Pay: From $17.60 per hour

**Benefits**:

- Casual dress

Work Location: In person

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