Dispatcher/customer Service Representative
2 days ago
We are an asset-based transportation company that services Canada and USA using dry vans and reefers. We are looking for a dispatch and customs clerk to join our growing company.
**Primary Responsibilities**:
- Manage all incoming calls and resolve any customer escalations
- Track and trace
- Data entry
- Perform data entry for importing and exporting documentation
- Liaise with various departments, internally and externally
- Collaborate with the various customers and drivers to solve any logístical problem
- Overseeing the day-to-day logistics and dispatch operations for the company
**Qualifications**
- Must be fluent in English (spoken/written), French is preferred but not mandatory
- Must possess basic computer skills (Outlook, dispatch software, excel, Adobe PDF)
- Relevant experience experience in the transportation industry if preferred.
- Great communications skills
- Multi-Task is a MUST in our work environment.
- Must be a great team player and help other colleagues to achieve company goals.
**Job description**:
- Full time, Monday to Friday from 8AM to 5PM
- Salary to be discussed according to experience in the field.
Pay: $45,000.00-$60,000.00 per year
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Saint-Eustache, QC J7R 5S5: reliably commute or plan to relocate before starting work (required)
**Experience**:
- dispatch or logistics coordinator: 1 year (required)
**Language**:
- English (required)
- French (preferred)
Work Location: In person
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