Call Center Retention Representative

9 hours ago


Hamilton, Canada ECS Full time

We are looking to add experienced full-time Customer Service Retention Representative to our growing team

**Do you have a background in customer service and retention? Do you display excellent communications skills?**

**CONTACT US**

The hours for this position are as follows:
Mon - Fri from 11:30 AM to 8:00 PM

Compensation: $17/Hour + based on performance up to $25.00 per hour

Paid Training

We require:

- Outstanding phone presence
- Excellent attendance and punctuality
- Ability to follow communication procedures, guidelines and policies.
- Sales Skills (preferred)
- Retention Knowledge

Our office is located downtown Hamilton.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$25.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Hamilton, ON L8P 1H1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Call center: 2 years (required)
- Customer retention: 2 years (preferred)

Work Location: In person



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