Call Center Retention Representative
9 hours ago
We are looking to add experienced full-time Customer Service Retention Representative to our growing team
**Do you have a background in customer service and retention? Do you display excellent communications skills?**
**CONTACT US**
The hours for this position are as follows:
Mon - Fri from 11:30 AM to 8:00 PM
Compensation: $17/Hour + based on performance up to $25.00 per hour
Paid Training
We require:
- Outstanding phone presence
- Excellent attendance and punctuality
- Ability to follow communication procedures, guidelines and policies.
- Sales Skills (preferred)
- Retention Knowledge
Our office is located downtown Hamilton.
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$25.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Hamilton, ON L8P 1H1: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Call center: 2 years (required)
- Customer retention: 2 years (preferred)
Work Location: In person
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