Customer Service Representative

4 days ago

Mississauga, Canada SE Health Full time

**We are currently hiring a **Customer Service Representative in Mississauga - Hybrid Position**

***:
This is a hybrid position, until further notice based out of our Mississauga office. This position is responsible for the efficient and effective coordination of client care.

**Here are many reasons why you will want to bring your talent to our team**:

- You will be part of a distinguished Canadian, not-for-profit organization with a century of experience
- You will experience opportunities to use many of your skills and expand your knowledge
- Ongoing opportunities for continuing education, training and professional development
- Total Rewards program which includes group benefits, and pension plan
- Education bursaries
- Extensive paid orientation and preceptorship program
- Tuition Assistance Program
- WorkPerks®, which gives access to exclusive discounts from leading brand name companies and trusted local businesses.

**RESPONSIBILITIES**:

- Provide schedule planning support to health care team
- Appropriately schedule staff to ensure continuity of care in the provision of service delivery
- Update and maintain an electronic client database
- File and maintain client records
- Perform data entry of all relevant client, employee and billing information
- Respond to all caller inquiries with efficiency and appropriate urgency
- Provide support to billing activities
- Generate and distribute various scheduling and billing reports
- Investigate and follow up in errors/discrepancies in services ordered or provided.
- Other office administrative duties as assigned.

**REQUIREMENTS**:

- Experience providing client service and administrative support
- Courses in medical administration or health care training are preferred
- Experience working for a community health provider is preferred
- Related work experience and a familiarity with community health care services is preferred
- Computer skills in MS Word and MS Excel are preferred
- Intermediate data entry/keyboarding skills
- Must have a quiet confidential space to work from
- Must have access to the internet and a computer
- Intermediate reading comprehension and excellent verbal communication skills
- Demonstrated 2-3 years of customer service skills and problem solving
- An ability to prioritize, multi-task and manage competing priorities
- Good personal organizational skills

**About SE Health**

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada E-Link Electronics Service Centre Full time

    **Samsung - CSR Position** Our team is growing Samsung team as we are seeking a full time Customer Service Representative to join our dynamic team. The individual will be part of the Csr team and responsible as main key person between our service facility and customers. Full time - Monday thru Saturday (9-5pm) Job description: - Receive customers at our...

  • Customer Service Representative

    1 week ago

    Mississauga, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Mississauga, Ontario. Services include the provision of information and issuance of health cards, driver’s licences, licence plates, stickers, Ontario photo cards (OPC) and other...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada Medical Technological Systems Inc. Full time

    **Customer Service Representative Job Description Template** We are hiring a customer service representative to manage customer resupply accounts, queries, and complaints. You will also be asked to process orders and modifications and escalate complaints across several communication channels. To do well in this role, you need to be able to remain calm when...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada F.L.A.R.E Consulting Full time

    **NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE** **Location**: Mississauga **Hours**: Full-Time, Monday-Friday, 12:00 PM - 9:00 PM **Weekly Compensation**: $500.00 - $1,000.00 (average pay) **Training**: Paid and Provided **AVAILABILITY**: IMMEDIATELY **ENTRY LEVEL POSITION** **BENEFITS**:Cash paid, travel included & paid training We are seeking dedicated,...

  • Customer Service Representative

    4 days ago

    Mississauga, Canada Fine Sight Full time

    We're passionate about providing exceptional customer service experiences. We believe in building strong relationships with our customers and going above and beyond to meet their needs. As a growing company in Mississauga, ON, we're looking for enthusiastic individuals to join our team and contribute to our success. We are seeking a dedicated Customer...

  • Customer Service Representative

    1 week ago

    Mississauga, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...

  • Customer Service Representative

    1 week ago

    Mississauga, Canada A-Tech Appliance Service Full time

    Well established company seeking to fill a full-time Customer Service position. **Duties include the following**: - Answering phones effectively and providing customer service in a professional manner - Handling daily office tasks quickly and efficiently - Provide excellent full-cycle customer service to internal **QUALIFICATIONS**: - Excellent...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    2 days ago

    Mississauga, Canada F.L.A.R.E Consulting Full time

    **THIS IS NOT A REMOTE POSITION!** We are seeking dedicated and enthusiastic Customer Service Representatives to join our team. In this role, you will be the first point of contact for our customers. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience. This position requires a strong...

  • Customer Service Representative

    2 days ago

    Mississauga, Canada F.L.A.R.E Consulting Full time

    **NOW HIRING: CUSTOMER SERVICE REPRESENTATIVES** **Location**: Mississauga **Hours**: Full-Time, Monday-Friday, 12:00 p.m. - 9:00 p.m. **Compensation**: $500.00-$1,000.00 weekly (average pay) **Training**: Provided **Benefits**: Cash Paid, Travel Included & Paid Training We are looking for motivated, friendly, and outgoing individuals to join our team as...