Product Intern

**Important**:This is a full-time, paid, fixed-term internship for the Fall term (September to December). The role requires working from our Toronto office (Queens Quay West) at least 3 days per week, with full-time availability Monday to Friday, 9:00 a.m. to 5:00 p.m.

**About Us**:
Making fans - That’s what we’re all about Since our humble beginnings in 2011, these two words have driven Big Viking Games to become the successful company it is today. We are focused on making our mark as a next-generation, live operations games company.

We believe that each Viking is unique and brings exponential value to the company. In return, we provide Vikings with the opportunity to solve problems through continuous learning and fostering feedback, ultimately mastering their craft. By investing in our Vikings and in new technologies, we can continue our success for years to come.

We are embarking on an adventure and rely on our team of skilled, enthusiastic, and collaborative Vikings to turn our ship towards a new horizon.

**About the Role**:
As a Product Intern at Big Viking Games, you'll support various aspects of game product development, live content management (LCM), community engagement, and product analytics. Reporting directly to the VP of Product, this is a great opportunity to get hands-on experience working with a cross-functional team to bring engaging content to life and help shape our players' experience.

**What You'll Do**:
**Live Content Management & Promotions**
- Upload in-game assets and assist with content scheduling and promotions
- Support the coordination of feature releases and live ops planning Participate in theme planning and analyze past performance to inform future decisions
- **Community & Contests**
- Help organize community-driven events and contests
- Aggregate and summarize player feedback from multiple channels Identify trends in community sentiment and behaviour

**Storytelling & Product Development**
- Assist with storyline creation to support themed events and features Provide input and research for new product features and content

**Data & Insights**
- Help create dashboards and monitor KPIs
- Analyze product performance data and community trends
- Support reporting for stakeholders and cross-functional teams

**General Support & Project Management**
- Assist with slide deck creation and internal communications
- Contribute to project tracking and documentation
- Help keep teams aligned by supporting admin and coordination tasks
- Support the coordination of feature releases and live ops planning
- Participate in theme planning and analyze past performance to inform future decisions

**Requirements**:
**What we're looking for**:

- Current enrollment in (or recently graduated from) an Ontario post-secondary program in Business, Marketing, Communications, Product, Game Design, Data Analytics, or a related field
- Clear written and verbal communication skills, with the ability to share ideas concisely
- Comfortable using spreadsheets and doing some basic data work (Excel, Google Sheets, etc.)
- Interest in exploring AI tools to increase efficiency and spark creative ideas
- Excitement about gaming and a curiosity about what makes players engaged and happy
- Eagerness to spend 3 days/week in our Toronto office, collaborating with teammates in-person

**Bonus points if you've got**:

- Experience using Adobe Animate or other creative/design tools
- Any previous school projects, internships, or part-time work related to games, live ops, or digital products
- Experience helping run events, contests, or online communities (even school clubs or side projects count)
- Creative writing or storytelling skills to support themed events and features
- Passion for live operations games and excitement about current gaming trends

**Benefits**
- **Paid Internship** - Salary is **$20/hour,**based on 40 hours of work per week.
- **Mentorship & Coaching** - Get guidance from experienced Vikings across product, content, and development.
- **Hands-On Learning** - Work on real projects that make an impact.
- **Team Events & Socials** - From lunches to game nights, connect and have fun with colleagues.
- **Networking** - Build relationships across different teams in the company.
- **Hybrid Flexibility** - Mix of in-office collaboration and work-from-home days.