Supervisor, Accounting Services

**Job Description**:
Supervisor, Accounting Services & Processes plays a key role in managing suspense account activity and reconciliations, as well as maintaining the integrity of our claim payment processes. This role is also responsible for the effective management of our tax reporting obligations, ensuring weekly remittances and annual filings are made in line with legislated deadlines. The incumbent will provide coaching, mentorship and guidance to their team to help them meet objectives. The incumbent is responsible for reviewing processes, accounting controls and supporting internal audit requests to ensure compliance and proper execution of financial controls. The incumbent will play a key role in identifying and executing procedural improvements, and ensuring that the team achieves its objectives, while displaying strong analytical, problem-solving and decision-making skills.

**Accountabilities**:

- Effectively provides coaching, mentoring, guidance and training for staff, and providing them with support on their daily work including continuous feedback on performance.
- Effectively manages the workflow, and monitors daily performance of the team.
- Oversee tax remittances and ensure annual filing deadlines are met.
- Provide assistance on complicated tax scenarios for Member Health and Ability.
- Assists in special projects as assigned. Projects may be systems and/or operational in scope. Further, these projects may range in involvement and impact from only the Financial Operations team to multiple Group Division functional areas.
- Assists Internal Audit with monthly, quarterly and annual suspense account reconciliations to ensure compliance and completeness of financial records.
- Carries responsibility for assisting with escalated issues, reviewing the reconciliations performed in the team and updating reconciliation files, and reviewing outgoing reports from the staff.
- Ensures execution of financial functions performed in the team, including ensuring that all staff are properly backed up and that critical tasks are always covered off. This may require assuming some of the back-up responsibilities.
- Ensures the Department objectives and targets of the various functions performed in the team are consistently achieved.
- Identifies, recommends and executes procedural improvements where necessary.

**Qualifications and Competencies**:

- ** **Post-secondary education in an administrative and accounting field, or a University Degree in administrative or accounting field, with related work experience.
- Enrollment in studies in pursuit of a Professional Accounting Designation (Chartered Professional Accountant) would be considered an asset.
- High attention to detail and accuracy in work are required.
- Excellent verbal and written communication skills will be required.
- Excellent organizational and time management skills with the ability to manage multiple priorities while managing deadlines are required.
- Commitment to excellence of processes, ability to identify opportunities and execute plans
- of action to improve efficiencies are required.
- Strong analytical, problem-solving and decision-making skills are required.
- Ability to work well in a team as a strong player, in order to meet overall deadlines and set targets is required.
- Knowledge and efficiency in the use of MS Office suite such as Excel, Word, PowerPoint and Outlook are necessary.
- Ability to work independently and in a team, are required.
- Ability to adapt and learn new processes and tasks are required.
- Demonstrated ability to effectively document and articulate issues in a timely and professional manner are required.
- Ability to manage multiple demands with tight deadlines is necessary.
- Flexibility to work overtime when required is necessary.
- ** Enhanced Security Screening is a requirement of this position.**

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit