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Inbound Sales Representative

3 weeks ago

Vancouver, Canada Prenuvo Full time

**Who We Are**

Prenuvo is a fast growing health tech company specializing in whole body MRI screening.

At Prenuvo, we believe that everyone should have the insights and information they need to make informed decisions about their health. Our goal is to help people live happier, healthier, and longer lives through early detection and unparalleled clarity into their health. To us, success means that our members and their families can spend more time focusing on what truly matters: enjoying life.

We are transforming the medical paradigm from reactive to proactive. Early detection is more than the key to a better outcome and greater life expectancy, it's a pathway to overall peace of mind. When it comes to health, knowledge is power and Prenuvo wants to put that power—in its most innovative and in-depth form—in your hands.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives

**We are looking for an enthusiastic Inbound Sales Representative to join our amazing team of visionary individuals at Prenuvo.** This is a unique opportunity in a fast-growing startup environment. Your role in the process is about conversion of inbound inquiries into customers

This role is perfect for someone who wants to develop their career in sales or business development, and wants to learn how to create product/market fit from iterating with and learning from customers. This is a salaried role that also features a commission structure based on revenue generation for the company.

**What you'll do**:

- Answer inbound customer calls; providing product and service knowledge, customer support, addressing inquiries, and connecting with other departments as necessary
- Strive to meet customers where they are and then guide — not push — them through the decision-making process
- Record detailed call notes, opportunity notes, and customer information in the CRM
- Effectively follow the lead sales process as per the sales playbook. Action all assigned leads and follow the sales cadence
- Develop strategies to increase sales conversion rates
- Deliver top level customer experiences
- Become an expert in our internal systems, and helping streamline our processes
- Provide feedback to other areas of the business, such as logistics, marketing & business development

**What you'll bring**:

- Confident, outgoing team players with genuine empathy for our customers
- Friendly, yet assertive personalities, with managerial aspirations
- Energetic, easy-going, hard-working and sincere attitude
- Fast-learners who retain information and adapt quickly
- Previous Inside Sales experience is a bonus, but not a necessity

**What we offer**:

- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Daily health at Prenuvo means having space to take a break and refuel - at our office locations, we keep our break room stocked with good coffee and healthy snacks
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, and an Employee and Family Assistance Program to support you and your family

**Our Values**
- **We empower** - We are all agents for change in transforming healthcare and in transforming our health
- **We work together** - We work together to support and deliver the best for our members and ourselves
- **We bring transparency** - Positive change comes from transparency in where we stand as a company, as colleagues and as Prenuvo members
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._