Fire Protection Technical Support

WHAT'S THE ROLE?

WHO IS HILTI?
- Hilti is making construction better by fulfilling our customers' promise as being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-of-line solutions to the global construction industry, and beyond. Hilti is where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

WHAT DOES THE ROLE INVOLVE?
- Create customer educational material for Fire Protection
- Educate new employees on Fire Protection, and support technical competency development for Account Managers (AM), Fire Protection Specialists (FPS) and Field Engineers (FE)
- Create engineering product submittals for field personnel to facilitate the sale of key products
- Complete technical reviews to confirm accuracy of French translations for customer facing Fire Protection material
- Meet assigned deadlines for project assignments
- Collect customer data and provide leads to Field Engineers and Fire Protection Specialists to maximize field coverage and penetration
- Complete defined projects (e.g. presentation and intranet development, small testing projects) to support the activities of Hilti Field Engineers and other sales personnel
- Provide Field Engineer or Fire Protection Specialist territory coverage, as needed
- Additional duties as assigned

**_For the past 19 years, Hilti North America has been consistently recognized in Selling Power’s Best Companies to Sell For. _**

WHAT DO WE OFFER?

In addition to a competitive base salary and an exciting bonus potential, we offer a robust benefits package including:

- Medical/Dental/Vision effective the first day of the month following employment
- Team member Only coverage premiums paid by Hilti
- Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
- Business Travel Accident paid by Hilti
- Basic Dependent Life Insurance paid by Hilti
- Option Life, AD&D, and Critical Illness for team member and dependents
- Short-term Disability paid by Hilti
- Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
- Generous Paid Time Off policy and holidays including two days to give back to your local community
- Paid parental leave, sabbaticals, military leave
- Up to five days per year of back-up daycare
- Employee Assistance Program (EAP), company-paid wellness screenings
- Opportunities for growth

WHAT YOU NEED IS:

- Bachelor’s Degree in Engineering or Engineering Technology required - Civil, Architectural, or Mechanical discipline preferred
- Minimum two (2) years engineering experience required
- Engineer in Training (EIT) certificate required
- Communication (verbal, written, presentation) skills, required; ability to communicate with all levels of internal and external stakeholders, required
- Ability to organize and utilize large amounts of reference information in hardcopy and electronic files
- Ability to identify, analyze, and solve technical problems
- Proven ability to read and understand blueprints, construction specifications, and documents
- Experience Microsoft Word, Excel, and PowerPoint required
- Bilingual in French and English preferred but not required

WHO SHOULD APPLY?

We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.

Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.

This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location
- Combination of normal office conditions and occasional jobsite visits during Field Engineer or Fire Protection Specialist territory coverage
- Adverse Working Conditions:

- Job requires walking on simulated construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs
- Simulated construction jobsites may also lead to exposure of excessively loud noises; ear protection is strongly encouraged and may be required on some simulated jobsites
- High occurrence of sitting, standing, bending while conducted training exercises
- Safety Equipment Required:

- Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti and Canadian Occupational Health and Safety Regulations (COSHR)
- Physical Requirements:

- Must be able to walk on construction projects, climb ladders and scaffolding, and able to lift and carry as much as 65 pounds