Technical Service Representative
2 weeks ago
Join to apply for the Technical Service Representative role at Hayward Holdings, Inc. Continue with Google Continue with Google Join to apply for the Technical Service Representative role at Hayward Holdings, Inc. Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control, and energy solutions at our company-owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China. This role can be located in Oakville, Canada.This position is responsible for managing the customer experience by providing product support to dealers/distributors and consumers on all Hayward products. Having the ability to troubleshoot technical product issues is necessary to succeed in this role.ResponsibilitiesProvide technical assistance on all product lines to support dealers, consumers and service providers Evaluate and fulfill warranty requests in compliance with warranty protocols Respond promptly to incoming phone, email and fax inquiries Create and maintain service incident records in our technical service database Product troubleshooting Enter replacement part orders for warranty calls into service case system Continuously grow technical knowledge on all product lines, both through formal training and individual study Participate in industry trade shows and training seminars as required Assist with training, projects or administrative duties in off-season Other duties as assigned. QualificationsA minimum of 3-5 years’ experience in a Customer Service role Previous experience in a technical role, preferably in the pool industry Technical aptitude and willingness to learn Capable of handling difficult situations & customers Ability to prioritize and utilize good judgment in problem solving Proficiency in MS Office programs Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Manufacturing Referrals increase your chances of interviewing at Hayward Holdings, Inc. by 2x Sign in to set job alerts for “Technical Service Representative” roles. Continue with Google Continue with Google Continue with Google Continue with Google Personal Lines Technical Service Representative (ON) Technical Support and Services, Hardware, Tangerine Customer Technical Service Specialist (Enterprise) Toronto, Ontario, CanadaCA$83,000.00-CA$100,000.002 weeks ago Technical Service Representative - Protective Coatings Senior Technical Service Specialist - Core Lab (Ontario) Technical Service Representative - Bilingual (French) Customer Service / Technical Support Representative, Onsite (NA) - Canada Bilingual Customer Service Representative - Technical (Restaurant) Technical Lead (SRE & Production Support) French Bilingual Technical Services Specialist Technical Services Technician - High Voltage Supervisor, Technical Depot Service Repair Technical Services Technician - High Voltage Member of Technical Staff, Safety for Agents We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Technical Service Representative
6 days ago
Oakville, Canada Hayward Holdings, Inc. Full timeJoin to apply for the Technical Service Representative role at Hayward Holdings, Inc.Continue with Google Continue with GoogleJoin to apply for the Technical Service Representative role at Hayward Holdings, Inc.Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in...
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Personal Lines Technical Service Representative
2 weeks ago
Oakville, Canada Ai Insurance Organization Inc. Full timeAi Insurance Organization Ai Insurance Organization is an award-winning insurance brokerage located in Oakville, Ontario. Our purpose is to meet the evolving needs of all our stakeholders (clients, teammates, insurance partners, suppliers, communities, and society as a whole) and create superior value by disrupting and creating new market segments for both...
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Oakville, Canada TEEMA Solutions Group Full timeAi Insurance OrganizationAi Insurance Organization is an award-winning insurance brokerage located in Oakville, Ontario. Our purpose is to meet the evolving needs of all our stakeholders (clients, teammates, insurance partners, suppliers, communities, and society as a whole) and create superior value by disrupting and creating new market segments for both...
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Oakville, Canada TEEMA Solutions Group Full timeAi Insurance Organization Ai Insurance Organization is an award-winning insurance brokerage located in Oakville, Ontario. Our purpose is to meet the evolving needs of all our stakeholders (clients, teammates, insurance partners, suppliers, communities, and society as a whole) and create superior value by disrupting and creating new market segments for both...
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Oakville, Canada Ai Insurance Organization Inc. Full timeAi Insurance OrganizationAi Insurance Organization is an award-winning insurance brokerage located in Oakville, Ontario. Our purpose is to meet the evolving needs of all our stakeholders (clients, teammates, insurance partners, suppliers, communities, and society as a whole) and create superior value by disrupting and creating new market segments for both...
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Technical Service Representative
1 week ago
Oakville, Ontario, Canada Hayward Holdings, Inc. Full timeHayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners,...
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Technical Service Representative
1 week ago
Oakville, Ontario, Canada Hayward Holdings Full timeOverviewHayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating,...
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Technical Service Representative
1 week ago
Oakville, Ontario, Canada Hayward Industries Full timeOverviewHayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating,...
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Technical Sales Representative
3 days ago
Oakville, Canada Hoskin Scientific Full time**Technical sales representative, Oakville**: If you have a passion for engineering, construction, materials testing research, continuous learning, and helping people find solutions for complex needs then this is an opportunity for you. Our team of technical sales representatives work with customer to match scientific monitoring and testing solutions to...
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Technical Sales Representative
2 weeks ago
Oakville, Canada Carplaynav Full time**Job Overview** We’re looking for a results-driven **Technical Sales Representative** to help grow our monthly sales beyond our current baseline. This role involves speaking with customers who often have technical questions about product compatibility and setup. You’ll be responsible for guiding them to the right solution and closing new business....
