Technical Support Analyst

1 week ago


Edmonton, Canada CATALIS TECHNOLOGIES CANADA LTD. Full time

Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Bachelor's degree
- Experience: 3 years to less than 5 years
- or equivalent experience
- ** Work setting**:

- Financial technology (FinTech)
- Help desk
- Financial management/services
- Government department and/or agency
- Private company, corporation or industry
- Financial services industry
- Financial technology
- Private sector
- Municipal government
- ** Tasks**:

- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide customer service
- Administer land use plans and zoning by-laws
- Prepare bank reconciliations
- Install software
- ** Computer and technology knowledge**:

- Enterprise resource planning (ERP) software
- ** Type of experience**:

- Call centre
- ** Field work location experience**:

- Alberta
- ** Area of specialization**:

- Accounting
- Payroll services
- ** Economic specialization**:

- Government finance
- ** Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- ** Financial benefits**:

- Registered Retirement Savings Plan (RRSP)
- ** Other benefits**:

- Deferred Profit Sharing Plan (DPSP)
- Learning/training paid by employer
- Parking available



  • Edmonton, Canada AIS WEB TECHNOLOGIES Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...


  • Edmonton, Canada 5centsCDN Inc. Full time

    **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a...


  • Edmonton, Canada Deva Applications Ltd. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Edmonton, Canada All Weather At Home Full time

    **Hello. It’s nice to meet you.** If you’re looking for a challenge, you’ve come to the right place. We can’t promise where you’ll go, but we do promise no two All Weather journeys are the same because no matter who you are or where you come from, we’re all building something. Every single one of us. Whether it’s a home, a career, a family or...


  • Edmonton, Canada Accurate Network Services Inc. Full time

    **The Role** The Deskside Support Analyst **will work from the office of an assigned client** **up to 4 days per week**. While onsite, the Deskside Support Analyst will work through their team’s helpdesk ticket queue for an array of clients; should a ticket requiring deskside help arise from the assigned client, the Deskside Support Analyst is already...

  • Technical Analyst

    1 week ago


    Edmonton, Canada Field Law Full time

    Location: - Edmonton - Closing Date: - Practice Area: Our Edmonton office has an opening for a Technical Analyst to join our IT Operations Team. The Technical Analyst is the single point of contact for Fielders needing technical support. Reporting to the Manager, PMO, this position requires a person who is passionate about customer service and wants to...


  • Edmonton, Canada Accurate Network Services Inc. Full time

    Accurate Network Services Inc. is on the hunt for a master-class Service Desk Technical Analyst to join our team of lovable computer nerds. The person who holds this role is the voice at the end of the line providing awesome—not to mention critical—customer support. As the core of the Accurate Service Desk, we count on you to create an incredible...


  • Edmonton, Alberta, Canada AceStack Full time US$50,000 - US$80,000 per year

    Role: IT Technical Business AnalystLocation: Remote (Edmonton, Alberta, CAN T6H 5T6)12 Months Contract [Possible Extension]Project SummaryThe Government of Alberta (GoA) – Collaboration and Content Services (CCS) is undertaking a large-scale SharePoint 2016 migration to SharePoint Online. The initiative requires an experiencedIT Technical Business...


  • Edmonton, Canada ThoughtStorm Inc Full time

    **Job Overview**: The proposed resource must meet or exceed one of the following: - University graduation in business, management or a related discipline and four-year Technical Business Analyst (BA) experience; OR - Two-year diploma in business, management or a related discipline and six-year BA experience; OR - One-year certificate in business, management...


  • Edmonton, Canada Edmonton Tech Support Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other...