Pepino's Host

**ABOUT PEPINO’S SPAGHETTI HOUSE**

Located in the heart of Vancouver’s Little Italy, Pepino’s Spaghetti House — affectionately known as 'The House that Spaghetti Built” — is a nostalgic, high-energy spot serving up Italian-American classics with character and charm. Housed in the former Nick’s Spaghetti House, a Commercial Drive institution for over 60 years, Pepino’s proudly carries on the legacy with its iconic wood-paneled walls, warm and welcoming booths, a vintage thatched-roof bar, and photographs lining the walls offering a snapshot into the past.

We serve up red sauce favourites like spaghetti and meatballs, deep dish pizzas, mozzarella sticks, and legendary tiramisu — all made with high-quality, thoughtfully-sourced ingredients. While the flavours lean classic, we’re always playing with creativity and seasonal ideas to keep the menu fresh and fun.

As a member of Banda Volpi — the acclaimed restaurant group behind Savio Volpe, Elio Volpe, and La Tana — Pepino’s is part of a team recognized for creating some of Canada’s most well-regarded dining experiences. Banda Volpi (meaning “gang of foxes”) has earned a national reputation, celebrated for emphasizing thoughtful cuisine, warm hospitality, and exceptional service. The group has received numerous accolades, including _Michelin_ recommendations, a variety of _Vancouver Magazine_ awards, Gold at the _Vancouver International Wine Festival_, and placements on _Canada’s 100 Best Restaurants_.

We’re looking for passionate, hospitality-driven front-of-house team members who love great food, great people, and bring their own great energy. If you're someone who brings personality to the floor, thrives in a fast-paced environment, and cares about creating memorable guest experiences, we’d love to meet you.

**OUR CULTURE PILLARS**

We are driven by our Culture Pillars — the values that guide everything we do:

- ** WE SHOW UP FOR EACH OTHER.**We value our associates and strive to build trust, communication, and empowerment.
- ** WE CREATE AND GROW.**We expand our knowledge and push our boundaries to build a culture defined by creativity, innovation, and collaborative growth.
- ** WE ARE GUEST OBSESSED.**We welcome everyone as if they are guests in our own home, placing guests at the forefront of everything we do. Hospitality is in our DNA.

**POSITION: HOST**

**PART-TIME**

We’re looking for warm, confident, and organized individuals to join our front desk team as Hosts. This is an ideal entry point into the world of hospitality — no prior experience is required. If you’re a people person with great energy and a love for creating memorable guest experiences, we’d love to meet you.

**WHAT YOU’LL DO**
- Greet guests with warmth and professionalism, making them feel welcome from the moment they arrive
- Manage the flow of service by coordinating reservations, walk-ins, and the waitlist using our booking system
- Communicate clearly with the service team and kitchen to manage seating and timing
- Keep the host area and front entrance organized and looking sharp at all times
- Be a calm, positive presence under pressure — the first and last impression of our restaurant
- Assist with daily setup and closing duties, including checking washrooms and maintaining guest-facing areas
- Follow all service standards, training notes, and daily task lists

**QUALIFICATIONS**
- No previous hosting experience required — just a great attitude and willingness to learn
- A natural communicator who thrives in a people-facing role
- Able to stay calm and organized in a busy, fast-paced setting
- Detail-oriented, punctual, and proud to represent the front of house team
- Serving It Right certification (required before your first shift)
- A passion for hospitality and interest in growing within a leading restaurant group

**COMPENSATION & BENEFITS**
- $17.85 + gratuities
- Daily staff meal
- Extended health benefits program (for eligible employees)
- Staff recognition and milestone program
- Generous staff dining discounts
- Ongoing training and opportunities for growth within our team

**AVAILABILITY**
- Three to five shifts per week
- Weekend availability (Saturday + Sunday) required