Virtual Infrastructure Specialist

**Virtual Infrastructure Specialist**

**Take a central role**
The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada

**What’s new**

DevOps is about transforming the functional work experience between development and operations teams by breaking down silos between two traditionally separate roles. Within Core Technology Services (CTS), our mandate is to be responsible custodians of the Bank’s IaaS capabilities, making them easily consumable for the entire IT organization. We offer opportunities for close collaboration with multidisciplinary colleagues, inside and outside of the team. We reward experimentation, and we drive the change of how we do our IT business.

By joining, you will have the full support of leadership and the team to invest in yourself, experiment, and acquire a new generation of IT skills.

**What you will do**

As a Virtual Infrastructure Specialist, you will join our Automation Tools and Compute Services team and be supporting the technologies that make up the Bank’s IaaS hosting platforms. The focus for this role is providing technology support for our IT Infrastructure-as-a-Service (IaaS) technology offerings, both on-premises and in public cloud.

In addition, you will be:

- Configuring real-time/continuous health monitoring on supported technologies and executing configuration management changes as necessary
- Resolving incidents and problems related to supported technologies and integrations within SLA specifications
- Identifying opportunities to promote task automation by recommending design and implementing features, ensuring proper testing, and maintaining documentation or release notes
- Performing technology upgrades/updates/patching ensuring compliance with vendor provided compatibility matrices
- Performing technology capacity management, and helping maintain operational budgets by producing licensing and usage forecasts
- Responding to audit requests (i.e.: adhoc reporting) and performing functional testing and health checks during change, incident and other activities performed by other teams, as required
- Working alongside infrastructure developers that have already begun breaking down barriers and preconceptions of what it means to “operate” IT infrastructure through code (IaC).
- Participating in an on-call 24x7 rotation, as required

**What you need to succeed**

You are a self-starter with the ability to quickly grasp the essence of complex issues. As an effective communicator, you clearly convey key points in a style appropriate to a variety of audiences. Further, you will actively contribute in creating positive team dynamics by engaging in productive and respectful conversations, helping team members who may be struggling and having a positive attitude towards the team's goals.

You will also have experience with:

- Providing technical operations management support for virtual infrastructure technologies such as Microsoft Azure IaaS, VMware vSphere 7.x (VSAN and NSX-T), VMware SRM, and/or EMC RP4VM
- Working with Agile / DevOps principles and tools (e.g.: Jira, scrum, etc.) for test-driven development, continuous integration, and other approaches to accelerate the delivery of new features

**Nice-to-Have**:

- Any relevant certifications / designations (VMWare, Azure, etc.)
- Experience with programming and/or scripting, e.g.: YAML, Python, PowerShell, JavaScript or working knowledge in at least one object-oriented programming language (e.g.: Java, C, C#, C++)

**Your education and experience**

**What you need to know**
- Language requirement: English or French essential
- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Secret
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
- In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process. All interviews are conducted virtually.
- The official title for this position is “System Admin, VM ”

**Remote Work / Hybrid Work Model **#LI-Remote**

For this position, should you not live within reasonable commuting distance of the office, you will be able to work 100% remo