Site Leader

Salary range: The salary range for this position is CAD $52.39 - $70.26 / hour Why Fraser Health?:
**Royal Columbian Hospital**

Royal Columbian Hospital is conveniently located adjacent to the Sapperton SkyTrain station on the Expo Line1. This makes it easily accessible by public transit for both patients and staff.

Join us on an exciting project and make history. The **Royal Columbian Hospital Redevelopment Project **(RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds, and services. Read more here RCHRP Phase Two

**New Westminster**

New Westminster is known for its stunning waterfront views along the Fraser River, located on the north side of the Fraser River bordering several municipalities in each direction (Burnaby, Coquitlam, Surrey, and Delta), making it the centre of the Greater Vancouver region.

**Experience the exceptional benefits of working with us including**:

- Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
- Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
- Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
- Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
- Maternity Top-Up: Receive an 87% top-up during maternity leave.
- TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
- Additional employee discounts and perks available
- **_Eligibility based on employment status_**

Detailed Overview:
The Site Leader is responsible for overseeing and coordinating the delivery of direct patient/resident care at the Regional Hospitals after hours, on weekends and/or as assigned including the overall responsibility for the supervision of staff and the effectiveness of care provided on the units.

Provides leadership and direction to Patient Care Coordinators and/or Charge Nurses; makes critical decisions and solves complex problems which impact patient/resident care and safety; assesses the efficiency and effectiveness of patient/resident service interfaces between clinical units/departments; coordinates hospital operations in accordance with established policies & standards of quality and patient care.

Facilitates alignment/realignment of staffing resources; provides timely and autonomous decisions regarding bed utilization and appropriate patient/resident placement (access); ensures patient/resident safety protocols are followed and staffing issues are addressed in accordance with collective agreements /administrative policies.

Develops and maintains effective working relationships with on-site medical and clinical healthcare providers, management and administrative personnel; addresses and facilitates resolution of customer service/client relations issues.

**Responsibilities**:

- Oversees and coordinates delivery of direct patient/resident care at the Regional Hospitals after hours, on weekends and/or as assigned.
- Directs Patient Care Coordinators (PCCs) and/or Charge Nurses and coordinates appropriate patient/resident placement and/or discharge needs. Assesses the efficiency and effectiveness of patient/resident placement, patient flow and bed utilization and recommends areas for improvement.
- Liaises with the Access Coordinator and BC Bedline to facilitate patient/resident transfers. Collaborates in the identification and resolution of patient/resident care issues, ethical questions/issues and the coordination and integration of care.
- Assesses critical situations and makes decisions on course of action, including bed utilization and authorization of bed openings. Liaises with Administrator on Call (AOC) as required.
- Ensures that appropriate resources are available, including staffing, to provide safe care. Assesses workload/staffing needs, allocates staff and authorizes the use of overtime.
- Liaises and collaborates with Staffing Office to ensure optimal staffing levels are maintained and the use of overtime is effectively monitored.
- Interviews, selects and supervises staff, delegates work and provides input to Managers for performance appraisals. Provides support to preceptors and preceptees, monitors and evaluates the progress of new staff through consultation with the preceptor and communicates staff performance information to the Manager.
- Investigates and resolves staff issues in accordance with collective agreement provisions and hospital policies; refers contentious and disciplinary staff issues to the Manager.
- Attends to problem/conflict situations, customer service/client relations issues and facilitates successful resolution by meeting with patients/residents/families, initiating appropriate corrective action and recommending changes to existing policies and/or procedures.
- Ensures there is appropriate follow-up to the contingency staffing plan in clinical areas and communicates concerns/issues to the Manager(s), Clinical Op