Regional HR Manager

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.

We have an exciting opportunity for a full-time Regional HR Manager to join our People team in Langley, BC.

Reporting to the Senior Manager, HR Operations, you will be responsible for supporting our retail stores in British Columbia and will work closely with Store Managers and Union Representatives to find solutions to labour and employee relations issues.

You will be responsible for:
Human Resources Leadership:

- Partnering with Retail Operations to provide strategic leadership and direction to the store management teams.
- Participating in regional succession planning.
- Collaborating with corporate HR to align regional HR initiatives with company-wide objectives and policies.
- Communicating key People (HR) messages and programs to store management teams.
- Informing and supporting the successful implementation of retail training, People (HR) initiatives, policies, and information systems.
- Proactively working with store teams on process improvements in areas of employee relations, engagement, conflict resolution and workforce management.
- Supporting and advising managers in preparation for difficult conversations.
- Mentoring store management on building relationships with shop stewards and union representatives.
- Advising management of potential employee issues and overseeing the investigation required to successfully work through employee issues.

Labour Relations Management:

- Supporting store management on adhering to the terms of the collective agreement.
- Working with union representatives on the management of labour issues including grievance management and addressing day to day inquiries.
- Preparing and presenting cases to an Arbitrator in a Troubleshooter format without legal counsel.

Employee Relations:

- Using a triaging system to intake and prioritize the resolution of complex employee concerns and disputes, ensuring adherence to employment laws and company policies.
- Advising management of potential employee issues and either overseeing or conducting the investigation required to successfully work through employee issues, including formal complaints.
- Providing advice and support to management in handling employee-related issues.

Data Analysis:

- Analyzing HR metrics data and trends to identify potential issues and recommend proactive strategies for improvement.
- Supporting store management on improving employee engagement, satisfaction, and retention through the annual engagement survey results.

Training and Development:

- Delivering training programs and workshops for management on labour and employee relations policies and practices.
- Supporting employee development initiatives within the region.

You have: (Requirements)
- 5 years of recent related experience in a unionized environment, or an equivalent combination of education, training, and experience.
- A degree in a related field or an equivalent combination of training and experience.
- A Certified Human Resources Professional (CPHR) designation is an asset.
- Experience conducting workplace investigations including facilitating interviews or meetings, drafting letters, performance improvement plans, and other corrective actions.
- Knowledge in labour relations areas, including arbitration, mediation, grievance handling, and human rights complaints.
- Proficiency in MS Office and Human Resources Information Systems (HRIS) and Service Now.
- A valid driver’s licence and vehicle with the ability to travel on an as needed basis.

You are: (Competencies)
- Self-aware, empathetic and possess a high level of Emotional Intelligence (EQ).
- A leader with the ability to promote collaborative relationships at all levels in the organization.
- A team player and an ambassador of human resources principles.
- A sound analytical, critical thinker with strong problem-solving skills and the ability to multitask in a fast-paced environments.
- An excellent communicator, both verbal and written.

What we offer:
In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

IND6

Compensation Details:
$78,182.00 - $104,243.00

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

About Us
- Pattison Food Group is a Jim Pattison business and Canada’s largest Western-based provider of food and health products. Headquartered in British Columbia, Canada, we have been in business since 1915. We proudly employ more than 30,000 team members who are committed to achieving long-term growth and share a passion for givi