Current jobs related to Guest Service Agent - Toronto - Executive Hotel Cosmopolitan Toronto

  • Guest Service Agent

    5 days ago

    Toronto, Canada The Broadview Hotel Full time

    A collection of heritage-driven, neighbourhood-centric hotels. Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people...

  • Guest Services Agent

    5 days ago

    Toronto, Canada Silver Hotel Group Full time

    **Guest Services Agent** Pantages Hotel is currently looking for a full-time **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate...

  • Guest Service Agent

    7 days ago

    Toronto, Canada Town Inn Suites Full time

    **Guest Service Agent Job Description**: - Maintain the highest level of customer service at all times. - Anticipate and address guest needs and provide assistance as required. - Perform accurate check-in and check-out procedures. - Answer the phone in a timely and professional manner. - Make reservations over the phone and in person. - Post charges,...

  • Guest Services Agent

    7 days ago

    Toronto, Canada Silver Hotel Group Full time

    **Guest Services Agent** The Anndore House is currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about...

  • Guest Service Agent

    5 days ago

    Toronto, Canada The Drake Full time

    Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...

  • Guest Service Agent

    2 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Guest Services AgentWe are currently looking for a Part Time Guest Services Agent The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service.What We OfferWork with like-minded team members who are passionate about their work and keep things...

  • Guest Service Agent

    6 days ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Guest Services AgentWe are currently looking for aGuest Services Agent The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service.What We OfferWork with like-minded team members who are passionate about their work and keep things fun, every...

  • Guest Service Agent

    7 days ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Guest Services AgentWe are currently looking for a Guest Services Agent The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service.What We OfferWork with like-minded team members who are passionate about their work and keep things fun, every...

  • Guest Services Agent

    5 days ago

    Toronto, Canada Wyndham Hotels & Resorts Full time

    Dolce is now seeking a Guest Services Agent to join our team at Dolce Intl BMO Canada in Toronto, Ontario. **Job Summary**: Wyndham Hotels and Resorts is searching for a Front Desk Agent who will be reporting to Front Office Manager. Front Desk Agent will assist guests with any needs or questions that arise during check-in and checkout. **Education &...

  • Guest Services Agent

    1 week ago

    Toronto, Canada Germain Hotels Full time

    "What can I do for you?" is your mantra We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a...

Guest Service Agent

2 weeks ago

Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time

**Duties and Responsibilities**
- Providing excellent guest service to internal and external clients
- Assisting guests with arrival and departure (check-in / check-out)
- The ability to handle guest inquiries and concerns, always striving for guest satisfaction
- Problem solving to determine a mutually beneficially resolution
- Providing Concierge and Front Desk support to ensure smooth operations
- Coordinating and multi-tasking job duties in a busy environment
- Offer guests information on the Hotel and the surrounding area
- Able to organize, prioritize and maintain focus on service details during high and low business volumes.
- Represent Executive Hotel Cosmopolitan as an ambassador of the brand in a professional manner
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Identify and correct unsafe work procedures or conditions and/or report them to management.
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Other duties as assigned

**Position Qualifications**
- 1-2 years front office experience preferred
- Customer service driven with a passion for providing exceptional service
- Excellent communications, interpersonal, time management and organizational skills
- Ability to function calmly in a stressful and high-pace environment
- Shows initiative and take ownership of challenges
- Adept at managing tasks and problem solving
- Working cooperatively in a team environment as well as independently
- Must be capable of lifting up to 30 pounds and performing light physical activity
- Must be able to stand and be active for a minimum of 8 hours per day
- Clear, concise and effective verbal and written communication skills
- Room Key (PMS System) an asset but not required
- Previous customer service experience mandatory
- Previous experience in a hotel preferred

**Salary**: $19.25 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Hotel: 2 years (preferred)