Guest Services Agent
4 days ago
"What can I do for you?" is your mantra We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a memorable stay. **WHAT YOU'LL DO** - Check-in and check-out, verify and detail arrivals and departures, and ensure that internal activities run smoothly. - Respond with care and attention to all guest requests, using your individuality and creativity to constantly improve their experience. - Resolve guest issues and concerns in a proactive, satisfaction-oriented manner. - Collaborate with other departments to provide relevant information that enables us to offer a personalized experience to our guests. **WHAT YOU'LL BRING** - Diploma in Hospitality, an asset - Excellent oral and written communication skills - Fluent in English - another language is an asset - Natural customer service orientation with a positive attitude - Ability to handle difficult situations with professionalism and calm - Strong listening skills to understand guest needs and preferences - Good computer skills and experience with OPERA PMS **WHAT WE OFFER** - Passionate about travel? Take advantage of special rates when you stay with Germain Hotels and travel the country. Again and again - A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are. - Squats help you relax? Get access to a state-of-the-art gym right in your workplace.
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Guest Services Agent
1 week ago
Toronto, Canada CEM Resorts Full timeWe are currently seeking a passionate and customer-oriented individual to join our team as a Guest Services Agent at our Toronto location. As a Guest Services Agent, you will play a vital role in ensuring that our guests have a memorable and enjoyable stay. **Responsibilities**: - Guest Check-In and Check-Out: Greet guests upon arrival, assist with the...
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Guest Services Agent
5 days ago
Toronto, Canada Silver Hotel Group Full time**Guest Services Agent** The Pantages Hotel, located in vibrant downtown Toronto is currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team...
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Guest Services Agent
4 days ago
Toronto, Canada Silver Hotel Group Full time**Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...
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Guest Service Agent
4 hours ago
Toronto, Canada The Drake Full timeCelebrating its 21st anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...
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Guest Services Agent
5 days ago
Toronto, Canada Silver Hotel Group Full timeThe Anndore House is currently looking for a part-time **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and keep...
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Guest Service Agent
4 hours ago
Toronto, Canada Omni Hotels & Resorts Full timeOverview / vue générale: **King Edward Hotel** With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 120 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and...
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Guest Service Agent
1 week ago
Toronto, Canada Drake Hotel Properties Full timeOverview The Drake has been part of the community and guests’ lives since 2004. Celebrating its 22nd anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re the destination for the curious, celebrating emerging music and art, serving food and drinks that reimagine the...
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Guest Service Agent
1 week ago
Toronto, Canada Drake Hotel Properties Full timeOverview The Drake has been part of the community and guests’ lives since 2004. Celebrating its 22nd anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re the destination for the curious, celebrating emerging music and art, serving food and drinks that reimagine the...
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Guest Service Agent
4 hours ago
Toronto, Canada Drake Hotel Properties Full timeThe Drake has been a part of the community and our guests’ lives since 2004. Celebrating its 22nd anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink andspecial events. To this day,we’rethe destination for the curious. At The Drake, we celebrate emerging music and art, serve food and drinks...
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Guest Services Agent
2 weeks ago
Toronto, Canada Germain Hotels Full time"What can I do for you?" is your mantra We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a...
