City of Victoria Mobile Security Supervisor

City of Victoria Mobile Security Supervisor
**Position Overview**:
Pay rate: starting at $23.33 per hour

**WHAT YOU WILL DO**
- Understand and proactively enforce the community rules and regulations with a courteous and respectful attitude.
- Provide direction, motivation and ongoing training to?the security team by maintaining communication with team members and leading by setting positive examples.
- Provide documented, critical feedback and coaching officer working on site, which is reviewed by the Client Service Manager.
- Ensure all officers working have completed an orientation checklist by the end of their training. This includes the site orientation sheet, OH&S sheet, post order review.
- Ensure all standing post orders, Tracktik?chip placements?and scheduled daily activities are being performed/followed properly?by the security team.
- Regularly maintain and update site discontents such as: post orders, orientation sheets, and training documents.
- Creatively design ways to motivate the staff on a daily basis to ensure work is performed at a high standard, while maintaining a positive working environment.
- Recognize exceptional performance by Security Officers and issue accolades where due.
- Participate in progressive disciplinary meetings with Security Officers and the Client Service Manager as required.
- Ensure memos, and documents are signed off regularly by the security team, hold individuals accountable for this process and escalate as necessary.
- Assist in the investigation of security incidents and provide necessary details through proper chain of command (ie. Supervisor, and CSM) for follow-up with external stakeholders.
- Attend meetings with Client Service Manager to provide updates on the security program and day-to-day operations.
- Have ongoing communication with client about the security program to ensure the efficient operation of the facility and provide notes to Client Service Manager when new procedures/concerns are mentioned.
- Respond to COV Alarms when on shift.

**YOU’RE A GREAT FIT IF YOU HAVE**:

- Superior written and verbal communication skills.
- At least one year of security experience
- Valid BC Security License
- BC Drivers License
- Demonstrated punctuality, reliability, tact and diplomacy.
- Extra-curricular training related to the field of security, including completion of several online training courses provided by Paladin.
- Valid OFA-Level 1 and MOAB Certificates or willingness to complete within one month of accepting position.

**NICE TO HAVE**:

- Excellent verbal and written English communication skills.
- Strong interpersonal and customer service skills.
- Good problem solving and decision-making skills, including working under pressure.
- Discretion when handling confidential and private information.
- Ability to pass a security clearance.
- Ability to stand, walk and sit for extended periods of time.
- Flexible availability including weekends and graveyard shifts.
- Must be at least 19 years of age and have a high school diploma.

**PALADIN OFFERS YOU**:

- Competitive wages
- Promotion from within
- Company-paid training & uniforms
- Benefits & recognition programs

**_ Please note that all interviews are being conducted remotely at this time, via phone, in-person, and/or video chat._**

**LET’S GET STARTED**

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

VA2

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.