Member Service Representative

5 days ago

Kamloops, Canada BCAA Full time

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring a Member Service Representative for our Kamloops Service Location. This Temporary Full time assignment will end late August or early September.

As a Member Service Representative, your part of the Member-facing team that delivers exceptional Member experiences every time. You are the first and last impression for every Member who enters and leaves our Service location. This position plays a pivotal role in delivering amazing Member experiences by identifying Member needs and seamlessly directing Service Location customer flow.

Who you are:

- You’re passionate about delivering exceptional Member experiences.
- You have excellent verbal and written communication skills.
- You’re an analytical thinker with sound judgment and decision-making skills.
- A fast-paced environment with shifting priorities is no problem for you.

What you’ll do:

- Engage and welcome incoming Members and proactively coordinate appointments with the Advisors to ensure an ideal waiting experience.
- Enhances Member value by promoting BCAA Membership, products and services
- Process payments and documents.

What you bring:

- Completion of Grade 12.
- At least two years’ experience in customer service, preferably in insurance or hospitality
- Strong computer skills with basic knowledge of MS Office Suite Products (Word, Excel, Outlook).
- Bonus qualifications
- CAIB certification or knowledge of ICBC systems.
- Ability to speak other languages aside from English.
- The hourly rate range for this position _
- is $_
- 19.92 to_
- $24.90 _
- and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 10%, with the opportunity to earn up to 17%._

What we offer:
- The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.- Career and personal development to help you grow and reach your goals.- Incentives that recognize team and individual sales and performance.- Flexible benefits to support your health and lifestyle, and wellness dollars to keep your body, mind and soul thriving.- A competitive rewards package including salary, performance bonus programs, pension plan, and more to help build your personal wealth.- Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.- BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.- Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

.

  • Temporary Full-Time Member Service Representative

    1 hour ago

    Kamloops, Canada BCAA Full time

    Why BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Residence Services Representative

    3 weeks ago

    Kamloops, Canada Campus Living Centres Full time

    Career Opportunities with Campus Living CentresA great place to work.Careers At Campus Living CentresCurrent job opportunities are posted here as they become available.The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and...

  • Client Service Representative

    1 day ago

    Kamloops, British Columbia, Canada CIBC Full time

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

  • Senior Technical Service Representative

    7 days ago

    Kamloops, Canada Best Buy Full time

    You’ll love it here! We are hiring immediately for a senior technical service representative, which we call senior service agent. In this role, you will help develop and support the services team and work together to create an amazing customer experience.Join us and grow your career with our retail team as a senior technical service representative. What...

  • Customer Service Representative

    2 days ago

    Kamloops, Canada The Lemonade Stand Full time

    The Lemonade Stand KAMLOOPS is hiring for PART TIME customer service. When you join The Lemonade Stand you'll enjoy a friendly work environment, training and a variety of benefits, including health, dental, incentives and a flexible schedule. Most importantly, you'll become part of The Lemonade Stand team. The Customer Service Representative is responsible...

  • Customer Service Representative

    1 week ago

    Kamloops, Canada The Lemonade Stand Full time

    The Lemonade Stand KAMLOOPS is hiring for PART TIME customer service. When you join The Lemonade Stand you'll enjoy a friendly work environment, training and a variety of benefits, including health, dental, incentives and a flexible schedule. Most importantly, you'll become part of The Lemonade Stand team. The Customer Service Representative is responsible...

  • Senior Technical Service Representative

    6 days ago

    Kamloops, British Columbia, Canada Best Buy Full time

    You'll love it here We are hiring immediately for a senior technical service representative, which we call senior service agent. In this role, you will help develop and support the services team and work together to create an amazing customer experience.Join us and grow your career with our retail team as a senior technical service representative.What you'll...

  • Senior Technical Service Representative

    6 days ago

    Kamloops, British Columbia, Canada Best Buy Canada Full time $20 - $23

    You'll love it here We are hiring immediately for a senior technical service representative, which we call senior service agent. In this role, you will help develop and support the services team and work together to create an amazing customer experience.Join us and grow your career with our retail team as a senior technical service representative. What...

  • Financial Services Representative

    2 days ago

    Kamloops, Canada Goeasy Full time

    **easyhome **has been providing personal loans since 2006. With over 200 branches across Canada, we are a leading provider of financial products and services, including unsecured consumer loans, prepaid cards and credit repair products that cater to underserved Canadians that do not have access to products and services from traditional financial...

  • Customer Service Representative

    2 days ago

    Kamloops, Canada Phoenix AMD International Inc. Full time

    **About the Job**: **Bilingual Customer Service Representative** Calling all Customer Service enthusiasts! Phoenix AMD International is looking to expand its Customer Service department. The responsibility is simple, handle all furniture/repair or service-related communication with the end users of our products and programs while providing an exceptional...