Residence Services Representative

1 week ago

Kamloops, Canada Campus Living Centres Full time

Career Opportunities with Campus Living CentresA great place to work.Careers At Campus Living CentresCurrent job opportunities are posted here as they become available.The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests, as well as all members of the residence staff team.2. Essential Functions and Basic DutiesDemonstrate a high degree of customer service on phone calls, via email, and in personUtilize Campus Living Centres’ computer softwareFinancial administration, including processing payments, invoices, and reviewing accountsMaintain video surveillance and ensure that cameras are recording at all timesMaintain student and guest privacyKnowledge of emergency procedures and on-call staff proceduresKnow who to contact for various situations, including residence staff and facility contractorsEnsure the room status is updated from the housekeeping departmentHandle in a professional manner; reservations, check-ins, check-outs, and account settlementMaintain the appearance of the desk, lobby and office area at all timesUnderstanding of building departments, including maintenance, housekeeping, residence life, and conference and salesResponsible for the front desk operations, including: making guest key cards, payments, financial administration, producing office reports, and keeping key areas tidy and organizedEnsures building keys are used appropriately and responsiblyAny other duties as assignedHealth & SafetyWork in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).Online training modules and in-person training must be completed before starting regular duties.WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.3. QualificationsEducation:High School Diploma, some College or University preferredSkills/Abilities:Must possess excellent verbal communication skillsMust possess excellent customer service skillsMust possess positive attitudeWork independently without constant supervisionMust be able to handle multiple projects at onceExperience Required:Minimum of 1 year industry experience or equivalent customer service experience.NOTEit is an overnight position, midnight - 8am. #J-18808-Ljbffr

  • Residence Services Representative

    2 weeks ago

    Kamloops, British Columbia, Canada Campus Living Centres Full time

    Position Summary and Job MagnitudeThe Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service...

  • Residence Services Representative

    2 weeks ago

    Kamloops, BC VC N, Canada Campus Living Centres Full time

    1. Position Summary and Job MagnitudeThe Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service...

  • Overnight Residence Front Desk Specialist

    2 weeks ago

    Kamloops, Canada Campus Living Centres Full time

    A student housing service provider in Kamloops is seeking a Residence Services Representative. This role involves responding to inquiries from students and guests, handling front desk operations, and ensuring a high level of customer service. Applicants should possess strong communication skills, have a positive attitude, and be able to work independently....

  • Overnight Residence Front Desk Specialist

    1 week ago

    Kamloops, Canada Campus Living Centres Full time

    A student housing service provider in Kamloops is seeking a Residence Services Representative. This role involves responding to inquiries from students and guests, handling front desk operations, and ensuring a high level of customer service. Applicants should possess strong communication skills, have a positive attitude, and be able to work independently....

  • Client Services Representative

    1 week ago

    Kamloops, Canada Family Maintenance Enforcement Program Full time

    Detailed Job Description Do you take pride in helping others and providing excellent client service? Keep reading to find out how this role may be a great fit for you!The BC Family Maintenance Agency (BCFMA) is responsible for the client-centric administration of child and spousal maintenance services for British Columbians, offering supports that...

  • Resident Care Aide

    7 days ago

    Kamloops, Canada Kamloops Seniors Village Full time

    This position is covered under the Single Site Order. Please note the wage is currently being adjusted and topped up by the government as per the Single Site Order. The displayed wage is therefore reflective of such initiative. **SUMMARY OF POSITION**: Reporting to the Resident Care Coordinator, and/or designate, the Resident Care Aide (AL) performs routine...

  • Resident Care Aide

    2 weeks ago

    Kamloops, Canada Kamloops Seniors Village Full time

    -This position is covered under the Single Site Order. Please note the wage is currently being adjusted and topped up by the government as per the Single Site Order. The displayed wage is therefore reflective of such initiative. **Job Type**: Casual SUMMARY OF POSITION**: Reporting to the Resident Care Coordinator, and/or designate, the Resident Care Aide...

  • Senior Residence Worker

    7 days ago

    Kamloops, BC VC J, Canada Active Care Youth and Adult Services Full time

    Position Title: Senior Residence WorkerClassification: Grid 12Reports To: Program ManagerWage: $ $33.49Job Summary:Assists the Program Manager in providing orientation, training, work direction, and guidance to Residence Workers. You will identify the Person Served strengths, needs, preferences, and risks and support the development and implement short-term...

  • Customer Service Representative

    2 weeks ago

    Kamloops, British Columbia, Canada U-Haul Full time

    Location:720 Halston Ave, Kamloops, British Columbia V2B 2C8 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service...

  • Customer Service Representative

    2 weeks ago

    Kamloops, Canada National Seating & Mobility Full time

    Energize your day knowing everything you do makes someone's life better. Join our team as a Customer Service Representative at National Seating & Mobility Ltd. and feel good about the work you do! **About Us** National Seating & Mobility is Canada’s fastest-growing rehab equipment supplier, and we help improve our clients' lives by providing medical...