Cafe Supervisor and Lead Barista

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Café Supervisor & Lead Barrista
Full job description
Proud to be 100% Canadian-owned, Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.
**DUTIES**:

- Café Operations: Oversee all aspects of daily café operations, including opening and closing procedures, food and beverage preparation, and maintaining a clean, welcoming environment.
- Beverage Preparation: Craft a range of high-quality specialty coffee drinks and light food offerings with consistency and efficiency.
- Inventory & Ordering: Maintain accurate inventory levels, place regular supply orders, and ensure proper stock rotation and waste reduction.
- Staff Oversight: Manage scheduling and daily coordination for yourself and one additional team member, always ensuring coverage and high service standards.
- Guest Experience: Provide courteous, professional service to all guests, creating positive and efficient customer experience aligned with the hotel’s brand.
- POS & Cash Handling: Operate the point-of-sale system, manage cash and credit transactions, and complete end-of-day reconciliation.
- Health & Safety: Ensure compliance with all health and safety regulations, maintaining sanitation standards and food handling procedures.
- Coordination: Communicate regularly with hotel leadership to ensure alignment with guest service expectations and operational goals.

**JOB REQUIREMENTS**:

- Minimum of 1-2 years of experience as a barista, with at least 1 year in a supervisory or leadership capacity preferred
- Strong knowledge of coffee brewing methods and café operations
- Exceptional interpersonal and customer service skills
- Demonstrated ability to work independently and take initiative
- Organized and detail-oriented, with the ability to manage time and priorities effectively
- Availability to work early morning shifts, plus weekends, and holidays as needed
- Valid Food Handler’s Certification (or willingness to obtain)

**APPLICABLE SKILLS**:

- Manual dexterity required
- Ability to lift up to 50 pounds
- Regular physical activity including walking, standing, sitting and lifting,
- This will be a permanent full time position

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and find that working with Northland has a positive influence on your life outside of work.
**PERKS**:

- Rewards & Recognition
- Discounted Team Rates and Family & Friends rates too
- 25% discount at our restaurants for up to 6 people
- Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
- Ongoing Employee events, incentives & recognition
- Growth Opportunities
- Career Advancement starts from Within
- Dedicated Training Program
- Employee Assistance Program (EAP)
- Free mental Health Support, Legal & Financial Counselling
- Refer a friend or family and earn money
- Group Life Insurance, Extended Health, Dental, Vision Care
- Complimentary Stays
- RRSP Matching
- Milestone Rewards
- Tuition Credit Program

**SUMMATION**: