Operations Administrator, Banff Gondola

What will be your daily pursuit?:
We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations.

What perks can you expect?:

- Work in a dynamic, culturally diverse team from around the globe
- Work experience in an iconic, unforgettable, and inspiring location
- Free access to Pursuit attractions for staff and family, send a friend at half the price
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- A safe work environment with structured COVID procedures and vaccination policies
- The chance to work in an inclusive culture and make life-long friends
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations
- Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?:

- Maintenance Administrative Support: Provide administrative assistance to the Operations Manager and the maintenance team, ensuring all operational activities are organized and efficient
- Oversee the maintenance and execution of all Computerized Maintenance Management System (CMMS) operations
- Maintain accurate records of maintenance activities, including job details, service reports, and equipment usage. Prepare and file reports as needed
- Scheduling & Coordination: Manage and coordinate maintenance schedules, ensuring all work orders are assigned to the appropriate teams and completed on time. Liaise with clients to confirm job requirements and timelines
- Collaborate with Operations Assistant Managers to coordinate staffing, training, development, staff meetings and scheduling
- Vendor & Supplier Management: Assist in the procurement of materials, tools, and supplies required for maintenance activities. Coordinate with suppliers to ensure timely delivery of resources
- Cost Control & Budgeting: Help track and manage expenses related to maintenance projects, ensuring adherence to the budget and reporting any discrepancies
- Assist with the administration of purchase order creation and management, cost control, invoice remittance, and month end P&L reporting
- Health & Safety Compliance: Ensure all maintenance activities comply with safety regulations and company policies. Assist in monitoring and reporting on safety standards
- Communication: Act as a point of contact for clients, suppliers, and internal teams. Address inquiries, resolve issues, and provide updates on the status of ongoing projects
- Process Improvement: Assist in identifying and implementing process improvements to enhance the efficiency and effectiveness of operations
- Act in a manner so that every guest interaction is treated as an opportunity to “WOW” the guest and that any guest complaints are resolved to the satisfaction of the gues
- Maintain friendly, professional relationships with all Pursuit employees
- Adhere to and enforce all Corporate Policies

What skills and experience do you need for this job?:

- Guest service-oriented mindset and a passion for delivering memorable experiences
- Mature, energetic, dependable, and self-motivated, with
- strong organizational skills
- Proficient in computer usage and general office equipment
- Proven ability to work within strict policy/procedures and guidelines
- Demonstrates key leadership qualities
- Ability to reason, react, and listen with quick, thoughtful judgement, while remaining calm under pressure
- Knowledge on Computerized Maintenance Management Systems (CMMS) an asset
- First Aid Training and Driver’s license an asset
- To honour our Always Honest policy, all employees must consent to a criminal record check

What will your work environment be like?:

- Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events - and fun
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with