Residence Life Facilitator

**Competition Number**
- S181323P

**Position Title**
- Residence Life Facilitator

**Position Number**
- 123

**Employee Group**
- Exempt (non-union support staff)

**Position Status**
- Regular Full-Time

**Start Date**
- 03/03/2025

**End Date (if applicable)**

**Department**
- Student Housing

**Additional Notes**

**This position requires a combination of regular office-hours and evening, weekend, and holiday coverage, for which the Residence Life Facilitator is provided a furnished, bachelor-style apartment in residence.**

**Location**
- North Vancouver

**Working with us**
- At Capilano University, students are our focus. Employees play an essential role in creating an exceptional learning experience for students and a thriving campus community. Together, we are a high-performing team of individuals who make Capilano University one of the leading teaching universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly and dynamic work environment.

The foundation of our student focused teams encompassing the Registrar’s Office, Student Success, and the Center for International Experience is rooted in the holistic student journey; it’s not just a part of what we do - it defines our purpose and guides our daily operations.

Our dedicated Student Experience teams enthusiastically connect with students, whether they are prospective or currently enrolled, starting from the initiation of their academic journey and continuing through to graduation and beyond. We are committed to elevating the student experience and supporting them through various activities such as course selection, campus resources, student housing, and trajectory planning, while also fostering genuine and lasting relationships.

We’re fortunate enough to be working on meaningful student experience initiatives year-round, where new ideas and opportunities form every day. Our newest implementation is our new residence building that will transform us from a commuter campus into a home-like environment that is open 24/7, where new positions will be created, and functionalities explored.

Ready to be part of re-envisioning the university experience? Join us on our student facing teams, where your contributions will play a crucial role in shaping the future of education, and the lives of our students.

**What you’ll do**
- Reporting to the Manager, Student Housing Services, the Residence Life Facilitator is a live-in professional position that is responsible for ensuring the safety and security of our housing community while also implementing a diverse array of programs and initiatives that promote students success. The Residence Life Facilitator oversees the day-to-day coordination of residence life and operations within Student Housing Services and provides supervision to support staff and to a team of student Residence Advisors who support this program.

The Residence Life Facilitator provides on-call support to the Residence community and regularly responds to escalated crises and emergencies on behalf of Student Housing Services. As such, this position requires a combination of regular office-hours, evening, weekend, and holiday coverage, for which the Residence Life Facilitator is provided a furnished, bachelor-style apartment in residence.
- Contributes to student and operational success in CapU housing through the completion of work as described in the section below.
- Initiates and maintains partnerships within the campus and community that support Student Housing Services and the Residence Life program.
- Provides supervision to the support staff and the Residence student staff team and administers the recruitment, evaluation, discipline and grievance procedures in consultation with the Manager, Student Housing Services.
- Assists the Manager, Student Housing Services, in the development and review of policies related to the operation of housing and residence life.
- Provides 24/7 on-call coverage to the residence community, responding to emergencies related to facilities or persons. Maintains a 45 minute maximum incident response time and refrains from activities that may significantly impair judgment when on call. The Manager, Student Housing Services is available to provide coverage during periods of vacation or other types of short-term leave.
- Provides logístical planning and support for residence events including move-in, move-out, orientation, and residence life programming.

**What you’ll bring**
- Bachelor’s degree in a related field such as psychology, social work, business or education or an equivalent combination of education and experience.
- Three (3) years of experience in post-secondary student housing and residence life or directly related field with demonstrated work and training related to student development.
- Formal training in mental wellness crisis response (ASIST, Mental Health First Aid, etc.) and/or extensive experience effectively respondi