Full Time Hotel Bellman and Room Service

4 days ago

Vancouver, Canada Holiday Inn Vancouver-Centre Full time

Proud to be a part of the Intercontinental Hotels Group family, The Holiday Inn Vancouver Centre on 711 West Broadway is a 197 room hotel located in the heart of Vancouver, British Columbia. We are currently recruiting for a dynamic individual to fill the position of a full-time Room Service / Bellman (available Monday to Sunday).

**Job Description**:

- Interact with our guests in a friendly and professional manner.
- Assist guests with inquiries
- Assist front desk staff when needed
- Receive and deliver items for guests, handle guest complaints and requests, and maintain luggage storage area
- Make sure the hotel is secured at night
- Periodic patrol of the hotel
- Maintain cleanliness of lobby area and Room Service area
- Deliver requested items to guest rooms
- Minor housekeeping work as assigned
- Minor maintenance work as assigned
- Familiarizes guests with Hotel services and answers any questions about the city
- Other duties and projects as assigned

Job Requirements:

- Grade 12 completion. Post secondary education in Tourism/Hospitality programs an asset.
- Excellent customer service skills and attitude
- Strong communication and interpersonal skills
- Ability to handle challenging situations with tact and diplomacy
- Previous bellman/security experience an asset
- Excellent command of the English language, verbal and written. Second language an asset.
- Must be able to lift a 40lb luggage
- Must be available Saturday and Sunday, no restriction on shift. (6:45am start for AM shift, 2:45pm start for PM shift, mid shift is based on business volume)

**Only local applicants will be accepted.**

**Job Types**: Full-time, Permanent

Pay: $16.75 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Tips

Application question(s):

- Are you currently in lower mainland and able to start within a week of hire?

Work Location: In person

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