Food and Beverage Server

6 days ago

Whitehorse, Canada The Railwork Lounge Full time

Are you fun, outgoing, friendly and do you enjoy working with people?

Then we are the place for you

Job Tasks
- Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments.
- Assisting management and hosts to meet, greet, and seat guests, and issuing them food and beverage menus.
- Know the menu well and be familiar with the food and drinks they serve and provide detailed information when asked (e.g. portions, ingredients, or potential food allergies).
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Provide information on daily specials to patrons, encourage upsells (desserts, beverages, coffee/tea after a meal)
- Serve food and beverages to guests.
- Enter orders in the POS System
- Communicate with BOH team whenever needed to ensure a smooth service
- Checking on guests to establish satisfaction with product and overall experience and providing management with feedback.
- Collect payment by cash, debit, credit, gift card & enter it into POS System
- Clear & clean tables according to food safe & company training standards.
- Sort dishes & dispose of leftover food
- Maintain a clean work & payment station
- Receive, deliver & process payment for room service orders
- Receive & package take-out orders
- Always ensure clean workspace & clean room service carts
- Promptly address customer service issues and refer customers to management when necessary.
- Efficiently clean and set tables, ensuring the dining room is always service ready.
- Performing closing duties such as sweeping and vacuuming and preparing linens for collection by laundry service.

**Salary**: $15.70 per hour

**Benefits**:

- Extended health care

Schedule:

- Morning shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Whitehorse, YT: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: One location

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